Sales Manager

ACCOR; Saudi Arabia; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Saudi Arabia is seeking a Sales Executive to enhance occupancy rates and revenue through strategic sales initiatives. The ideal candidate will have a strong background in hospitality sales, excellent market analysis skills, and the ability to build lasting relationships with clients. Responsibilities include monitoring competitors, engaging with customers, and preparing reports for management. Join us to drive the success of our hotel and create memorable experiences for our guests.

Qualifications

• 3-4 years of experience in a 4-5 star hotel.

Responsibilities

• Monitor competitors' strengths and weaknesses.
• Engage with prospective and existing customers.
• Prepare and submit weekly Call Reports to the DOS.

Skills

Sales Skills

Market Analysis

Customer Engagement

Education

Bachelor's Degree in Marketing

Diploma in Vocational Hospitality

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

• Be familiar with hotel products, rates, and promotions at all times. Maintain up-to-date knowledge of company offerings and actively cross-sell when appropriate.
• Monitor competitors' strengths and weaknesses, providing weekly updates after visiting their hotels for tracking purposes.
• Gather market intelligence by tracking business sources and segments.
• Represent the hotel at trade fairs, functions, and related events as directed.
• Conduct sales blitzes in the local city or outstation within the designated geographic area efficiently and timely.
• Participate in hotel activities including promotions, sales blitzes, entertainment, and other operational areas as directed.
• Engage with prospective and existing customers across multiple departments for effective selling.
• Promptly respond to customer requests within 24 hours.
• Assist the DOS in exploring new market segments, preparing proposals for consideration.
• Develop strong, secure, and productive business relationships within the assigned portfolio.
• Maintain positive communication of the hotel image to existing and potential customers.
• Maximize revenues and control costs through proactive management.
• Handle guest and employee inquiries courteously and efficiently.
• Increase hotel occupancy and average rate through creative and selective selling.
• Report monthly and year-to-date room night and revenue figures to the DOS, identifying revenue opportunities and action plans.
• Analyze industry and local market trends.
• Plan and execute cost-effective sales trips at least 45 days in advance, maintaining a calendar for deadlines and appointments.
• Maintain accurate records of leads, accounts, and solicitation efforts.
• Engage clients during site visits and through invitations within their segment.
• Respond promptly to all correspondence related to inquiries, requests, offers, and confirmations.
• Prepare and submit weekly Call Reports to the DOS.
• Create monthly reports summarizing activities, prospects, trends, and competitor analysis, and attend monthly sales and credit meetings.
• Achieve key figures from key accounts and markets through strategic action plans.
• Negotiate and sign contracts aligned with official Rate Policy in coordination with the DOS.
• Conduct market surveys to advise management on current trends.
• Discuss and obtain approval for special deals outside guidelines and rate policies prior to offering.
• Familiarize with hotel emergency procedures and be prepared for emergencies.
• Understand all relevant company documentation and operational standards.
• Perform other duties as assigned, respecting Rixos Hotels & Resorts' Core Behaviors: Trust, Relationship, Entrepreneurship, and Drive.
• Assist in Task Force Teams for new openings.
• Carry out any additional reasonable tasks as requested.

Qualifications

Bachelor's Degree in Marketing or a Diploma in Vocational Hospitality, with 3-4 years of experience in a 4-5 star hotel.

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