Sales Manager

Client of Ultimate Peaks Talent & Strategy; Riyadh; On-site; USD 40,000 - 70,000; Full time

Job summary

A fast-growing company in the sports and wellness industry is looking for a proactive Sales Manager. This individual will be responsible for customer acquisition and retention across various categories, including memberships and merchandise. The ideal candidate is fluent in Arabic and English, possesses strong sales and negotiation skills, and is adept at leveraging CRM tools for effective sales management.

Qualifications

• Proven experience in sales, customer service, or membership-based environments.
• Self-motivated, goal-oriented, and thrives in high-performance settings.

Responsibilities

• Drive sales across all commercial categories including private training and merchandise.
• Manage the full sales funnel from lead capture to closing.
• Collaborate with marketing to align seasonal offers and campaigns.

Skills

Sales Management

Customer Acquisition

Retention Strategies

CRM Systems

Fluency in Arabic

Fluency in English

Communication

Negotiation

Tools

WhatsApp Business

Social Media Tools

Job description

Client of Ultimate Peaks Talent & Strategy

Reporting Line: Head of Operations & CEO

Industry: Sports, Fitness, and Entertainment

Working Hours: Shifts including evenings and weekends (as per business needs)

About the Role:

A fast-growing company in the sports and wellness industry is seeking a Sales Manager to lead customer acquisition, retention, and revenue growth across multiple verticals. This includes memberships, private training packages, merchandise, and other assigned categories. The ideal candidate is proactive, performance-driven, and comfortable working across multiple communication and sales channels.

Key Responsibilities:

• Drive sales across all commercial categories including:
• Private Training Packages
• Retail and Merchandise (e.g., clothing, supplements)
• Any other revenue-generating streams assigned by management
• Execute both inbound and outbound sales strategies across phone, WhatsApp, social media, and in-person channels.
• Manage the full sales funnel from lead capture to closing and post-sale engagement.

Lead Conversion & Customer Acquisition

• Respond quickly and effectively to all inquiries.
• Guide leads through product and membership options to maximize conversions.
• Follow up on cold, warm, and previous customers to reignite interest.

Retention & Relationship Management

• Identify members at risk of churn and implement proactive retention efforts.
• Customize offers, promotions, or engagement strategies to retain current and former members.
• Build lasting relationships with clients to encourage loyalty and referrals.

CRM & Reporting

• Maintain accurate and up-to-date records in the CRM system.
• Generate weekly reports and contribute insights to improve sales strategy and performance.

Marketing & Campaign Coordination

• Collaborate with the marketing team to align on seasonal offers, product launches, and campaigns.
• Provide real-time feedback on campaign effectiveness and customer responses.
• Suggest ideas for localized or personalized marketing initiatives based on customer data.

Team Alignment

• Work closely with branch managers, operations, and training staff to ensure alignment in service delivery.
• Share best practices and actively contribute to a sales-first culture across the team.
• Proven experience in sales, customer service, or membership-based environments (fitness or hospitality is a plus).
• Fluent inArabicand English (verbal and written).
• Strong closing ability via phone, WhatsApp, and digital channels.
• Proficient in CRM systems, WhatsApp Business, and social media tools.
• Self-motivated, goal-oriented, and thrives in high-performance settings.

Desired Candidate Profile

Company Industry

• Consulting
• Management Consulting
• Advisory Services

Department / Functional Area

• Business Development

Keywords

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