Sales Manager

Sales Manager

Hotel Brand: Holiday Inn

Location: Saudi Arabia, Riyadh

Hotel: Riyadh Al Malaz (RUHRA), 8187 King Abdulaziz Road, 3910 Al Dhubbat District, 12623

Job number: 143572

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests' stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

The position is accountable for soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. To analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

A Little Taste Of Your Day-to-day

Every day is different at IHG, but you’ll mostly be:

1. Identify and develop potential clients in specified offline segments and incorporate into Sales Pipelines
2. Acquire thorough knowledge of respective accounts and their hospitality needs
3. Promote all the hotel’s products and services
4. Conduct regular planned sales visitations to respective accounts
5. Understand client requirements and ensure that the products and services offered correspond effectively to their request
6. Provide after-sales service and ensure that all client feedback is taken seriously and escalated to relevant top management if necessary
7. Meet and exceed given Top-line Revenue objectives
8. Achieve set revenue targets for respective segments
9. Ensure cost effective sales activities are practiced at all times
10. Work to increase hotel profitability with higher yielding rates and lower cost of sales
11. Ensure accurate and timely reporting on the market and competitor information
12. Ensure accurate and timely reporting in sales activities, sales pipelines and all other assigned reports and tasks
13. Ensure team productivity by achieving sales visitation targets as well as other assigned sales activities such as telemarketing and canvassing
14. Any other duties and responsibilities as and when directed by the General Manager as deemed necessary, relevant and related in the course of work

What we need from you:

Minimum of 2-3 years Sales experience in 5-star Hotel property; Hospitality degree or equivalent; Excellent customer relations, problem solving and time management skills; Proficient knowledge of Microsoft Office and Opera Sales; Proven ability to create new business opportunities; Assertive, professional and positive with a proven ability to develop in a team environment; Must be able to work independently and maintain a positive attitude within a very busy environment; Valid driver's license is preferred.

What we offer:

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