Sales Expansion Manager

Foodics; Riyadh; Hybrid; SAR 40,000 - 80,000; Full time

Job summary

An innovative company is looking for a dynamic Sales Expansion Manager to lead a tele-sales team and drive the adoption of cutting-edge products. This role involves identifying opportunities for growth, setting strategic targets, and collaborating with management to ensure success. With a focus on personal development and a diverse culture, this position offers a unique opportunity to thrive in a fast-paced environment. Join a talented team and make a significant impact in the rapidly evolving restaurant management sector!

Benefits

Competitive Compensation Packages

Bonuses and Shares Potential

Regular Training and Learning Stipend

Inclusive and Diverse Culture

Flexible Work Setups

Qualifications

• 5+ years of sales experience in SaaS, FMCG, F&B, or FinTech.
• Experience managing a tele-sales team of 5 or more.

Responsibilities

• Manage a tele-sales team to expand Foodics products among existing customers.
• Set KPIs to track team performance and optimize sales.

Skills

Sales Experience in SaaS

Tele-sales Management

Customer Relationship Management (CRM)

Analytical Skills

Bilingual Communication (English & Arabic)

Job description

Who Are We

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell

We are seeking a Sales Expansion Manager to drive the adoption of Foodics products and services within our existing customer base. This role involves leading a tele-sales team to execute strategic outbound initiatives aimed at generating incremental revenue from current clients.

Main Task & Responsibilities

• Manage an outbound tele-sales team to identify opportunities to expand the penetration of Foodics Products among existing customers (e.g., Foodics Pay, Foodics Online)
• Set up processes and KPIs to track and optimize the performance of the team members (e.g., Calls conducted, Conversion rate, etc.)
• Lead the expansion efforts of newly launched Foodics products towards existing customers
• Collaborate with higher management to establish and execute sales targets countrywide
• Work closely with internal teams to ensure smooth processing of expansion sales
• Forecasting annual, quarterly, and monthly sales
• Assisting sales personnel in their techniques
• Developing specific strategies to ensure growth both long and short-term

What Are We Looking For

• 5+ years sales experience in SaaS / FMCG / F&B / FinTech industry
• Experience in managing a high-performance tele-sales team previously with at least 5 people or more
• Track record of consistently achieving quota in past positions
• Experience in working with Customer Relationship Management (CRM) systems;
• Excellent analytical and problem-solving skills
• Must have strong and excellent English & Arabic communication skills
• Self-starter with the ability to work independently across functional groups and on multiple initiatives simultaneously
• Must be flexible to work in a fast-paced and evolving environment

What We Offer You

We believe you will love working at Foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.