Sales Engineer - Modernization

KONE; Dammam; On-site; SAR 20,000 - 30,000; Full time

Job summary

Join a leading company as a Modernization Sales Engineer, where you'll manage customer relationships, drive sales opportunities, and ensure satisfaction while working in a supportive environment. With KONE’s commitment to innovation and sustainability, you’ll be part of a team that values collaboration and individual contributions.

Qualifications

• 2-5 years of experience in sales required.
• Experience in Elevators, HVAC, Construction, or engineering equipment.
• Fluent in Arabic and English.

Responsibilities

• Manage customer relationships and sales opportunities.
• Accountable for leads, opportunities, orders, and contracts.
• Ensure customer satisfaction and solve complaints.

Skills

Sales experience

Customer focus

Communication skills

Negotiation skills

Analytical skills

Education

Bachelor’s Degree in Electrical or Mechanical Engineering

Job description

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.

It's time to make a move. Join our flow.

We are looking for an energetic and enthusiastic Modernization Sales Engineer to proactively manage customer relationships, manage opportunities from current and new customers and close deals professionally in a way that maximizes KONE’s order book and profitability.

What will you do?

Customer Relationship Management:

• Proactively develops and creates customer relationships in his/her area of responsibility
• Accountable for developing KONE position in his/her customer base or market area
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solving complaints with the rest of KONE team
• Documents the customer and contact information, maintains customer data

Sell:

• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
• Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information
• Maintains full information of opportunities, tasks and visits.
• Timely and accurate reporting
• Supporting the finance function in money collection.

Are you the one?

• Minimum 2 - 5 years’ of experience in sales.
• Bachelor’s Degree in Electrical or Mechanical Engineering.
• Industries: Elevators, HVAC, Construction and any engineering equipment.
• Ability to interpret and analyze customer needs.
• Futuristic approach and passionate about new technologies and digitalization.
• Passion for sales, with a proven track record and a strong customer focus.
• Excellent Arabic and English communication, presentation, and negotiation skills.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

KONE Oyj, founded in 1910 and headquartered in Espoo near Helsinki, Finland, is an international engineering and service company employing some 55,000 personnel across 60 countries worldwide.

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