Sales Engineer

Overview

• Communicate with all repeated customers / potential customers / consultants / end users, in the specific territory assigned by his ASM, to promote the Business.
• Receive customer's enquiry for bidding, study it, prepare technical information and sketches and communicate with engineering / estimation department to get it priced
• Prepare the offer and follow up with his customers to negotiate / modify the offer until he closes the deal within the company's standard contract terms
• Communicate with sales manager and management for further discount on selling price if needed- and any special approval on delivery / payment terms / any other non-standard terms.
• Prepare all entry documents for the new orders.
• Follow up with Engineering & Order Management dept. for releases of drawings and delivery schedules.
• Consult with Technical Support dept. for non-standard specification and other technical aspects.
• Request Technical Support manager's support for technical aspects related to new projects and asks him to accompany him to technical meetings.
• Receive claims from customers, investigates the reasons behind the claims and consults the Technical Support dept. if needed and forward the claim with his recommendations to the Engineering & Order Management department and follow up on actions.
• Consult with Technical Support dept. for technical aspects related to non-standard accessories and buyouts.
• Provide after sales services to customers until the panels and all related accessories are installed.
• Assist his sales manager in preparing the weekly / monthly sales / job reports.
• Collect all possible information about competition from the market.
• Perform other administrative duties as may be assigned by his Sales Manager.
• Summary of the Sales Engineer activities: Prospecting Qualifying Studying / Presenting Quoting negotiating technically and commercially/ Disarming objections Closing Follow up approvals / Changes- Manage any Claims.

EXPERIENCE AND QUALIFICATIONS:

Bachelor in Civil or Mechanical Engineering is preferred.

2-3 minimum experience in Saudi market.

2-3 years experience in engineering applications (Design / Construction) preferred.

Additional experience in sales is preferred and ideal to be in selling PEB or Sandwich Panels.