Sales Coordinator

Jobs for Humanity; Dammam; On-site; SAR 30,000 - 70,000; Full time

Job summary

An established industry player is seeking a Sales Support Coordinator to enhance their sales operations. In this role, you will assist the sales team with quotations and order management, ensuring timely delivery and effective customer interactions. Your ability to maintain relationships with clients and coordinate with various teams will be crucial in driving success. This position offers an exciting opportunity to contribute to the growth of the company while working in a dynamic environment. If you are organized, detail-oriented, and passionate about sales support, this role is perfect for you.

Qualifications

• 2-5 years of experience in sales coordination or administrative roles.
• Familiarity with ERP/CRM systems like Odoo, SAP, or Salesforce.

Responsibilities

• Assist sales team with quotations, proposals, and order management.
• Maintain customer relationships and manage inquiries effectively.

Skills

Communication Skills

Sales Coordination

Customer Relationship Management

Problem-Solving

Organizational Skills

Education

Diploma in Business Administration

Diploma in Marketing

Tools

Odoo

SAP

Salesforce

Microsoft Office

Job description

Company Description

Apex Industrial Services Company is a trusted provider of high-quality industrial solutions, specializing in the procurement and distribution of tools, equipment, and maintenance products for a wide range of sectors, including oil & gas, construction, manufacturing, and utilities. With a commitment to excellence, reliability, and customer satisfaction, Apex delivers tailored supply chain solutions that support the operational needs of clients across the region.

Backed by a team of experienced professionals and strong partnerships with leading global manufacturers, Apex ensures timely delivery, competitive pricing, and technical support that drive efficiency and value in every project. Whether it’s sourcing critical components or managing logistics, Apex is dedicated to powering industry with precision and integrity.

Job Description

1. Sales Support & Order Management:
   
   1. Assist the sales team with preparing quotations, sales proposals, and contracts.
   2. Process customer orders and ensure timely delivery.
   3. Coordinate with procurement, logistics, and finance teams for smooth order fulfillment.
2. Customer Interaction & Relationship Management:
   
   1. Respond to customer inquiries via phone, email, and in-person meetings.
   2. Maintain relationships with existing clients and assist in acquiring new ones.
3. Data & Report Management:
   
   1. Maintain sales records, customer databases, and update CRM/ERP systems.
   2. Generate sales reports, track targets, and prepare presentations for management.
4. Team Coordination & Process Improvement:
   
   1. Work closely with sales managers and representatives to ensure seamless operations.
   2. Suggest and implement process improvements to enhance efficiency.

Qualifications

1. Diploma degree and Above in Business Administration, Marketing, or a related field.
2. Minimum Experience: 2–5 years in a sales coordination or administrative role.
3. Industry Background: Experience in PPE, industrial supplies, or B2B sales is a plus.
4. ERP & CRM Knowledge: Familiarity with Odoo, SAP, Salesforce, or similar ERP/CRM systems is preferred.
5. Sales Support Experience: Previous experience supporting sales teams, handling quotations, order processing, and customer follow-ups.
6. Communication & Coordination: Experience in coordinating between sales, operations, and logistics teams.

Additional Information

1. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ERP/CRM systems.
2. Communication: Strong verbal and written communication skills in English (Arabic is a plus).
3. Organizational Skills: Ability to multitask, prioritize, and handle pressure in a fast-paced environment.
4. Attention to Detail: Accuracy in data entry, order processing, and reporting.
5. Problem-Solving Ability: Proactive approach to resolving issues and handling customer concerns.