Sales Associate - National Talents

SupportFinity™; Jeddah, Makkah Al Mukarramah; On-site; SAR 120,000 - 150,000; Full time

Job summary

Join a leading company as a Sales Associate in Jeddah, where you will be the face of exceptional customer service. You will engage with customers to ensure their needs are met, achieve sales targets creatively, and maintain an inviting store environment. This role offers a great opportunity for fresh graduates and those with prior retail experience.

Benefits

Friendly work environment

Positive workplace culture

Opportunity to work with diverse colleagues

Qualifications

• 1–2 years of experience preferred; fresh graduates welcome to apply.
• Good communication skills essential.
• Excellent customer service abilities required.

Responsibilities

• Champion customer service standards and address customer needs.
• Achieve sales targets and upsell products.
• Maintain store standards and comply with security policies.

Skills

Communication Skills

Customer Service

Education

High School Certificate

Job description

Sales Associate

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, and entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Sales Associate | Majid Al Futtaim Lifestyle | Operations

ROLE PROFILE:

Be the ultimate champion of customer service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling the fulfilment of an exceptional experience for the customer.

Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the Store Manager, when necessary. Keep the customer in mind through all interactions.

Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind.

Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to upsell and cross-sell.

Ensure store standards are maintained at all times, supporting with in-store tasks including but not limited to cleanliness, tidiness, and replenishment.

Comply with all store security policies and regulations, minimizing exposure to stock loss.

Use advanced selling skills in order to better support the customer’s needs, generate high-value transactions, and build a consistent flow of repeat custom.

Recommend, select, and help locate or obtain merchandise based on customer need in other Majid Al Futtaim fashion brands and stores, if not available in-store.

REQUIREMENTS:

• High School Certificate
• 1–2 years of experience preferably, Fresh graduates are welcome to apply.
• Good Communication Skills
• Excellent Customer Service

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.