RX Experience Agent | Riyadh, SA

Flow; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

Join a dynamic and innovative company that is redefining residential living in Saudi Arabia. As an RX agent, you will create a welcoming environment for residents and visitors, ensuring exceptional service and hospitality. You'll manage various administrative tasks, engage with the community, and collaborate with a passionate team. This role offers a unique opportunity to contribute to a vibrant international community while working in a fast-paced, tech-driven environment. If you thrive on making meaningful impacts and are looking for a place to grow your career, this is the perfect opportunity for you.

Benefits

Competitive Compensation

Dynamic Work Environment

Growth Opportunities

Impactful Work

Qualifications

• High school diploma or equivalent; relevant experience is a plus.
• Strong attention to detail and organizational skills.

Responsibilities

• Deliver exceptional hospitality and professionalism in all resident interactions.
• Manage service invoices and ensure timely tracking of payments.
• Coordinate with the Leasing Team for move-ins and move-outs.

Skills

Communication Skills

Attention to Detail

Multitasking

Problem-Solving

Organizational Skills

Education

High School Diploma

Tools

Flow App

WhatsApp

Various Software

Job description

About the Company

Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission requires an exceptional team whose collective effort exceeds individual contributions. Our team members are motivated by the opportunity to make meaningful impacts on residents' lives. They are bold, creatively ambitious, uphold high standards, act with urgency and accountability, and operate with integrity, loyalty, and trust.

About The Role

• The RX agent will create a positive and welcoming environment for residents and visitors. Responsibilities include greeting and assisting individuals, managing services via the Flow App (including invoicing and finance control), providing administrative support, and engaging with the community. The role requires collaboration, addressing inquiries and concerns, and handling administrative tasks such as paperwork and report preparation. The ideal candidate has strong communication skills, attention to detail, and can multitask effectively in a dynamic setting.

Responsibilities

• Deliver exceptional hospitality and professionalism in all resident interactions, accommodating special requests when possible.
• Greet and register neighbors efficiently, handle special requests, and obtain payment information.
• Organize, communicate, and complete requested services promptly, with proper follow-up.
• Manage service invoices, ensuring timely tracking and processing of payments.
• Follow up on guest and neighbor comments and requests, resolving concerns and incidents to ensure an excellent experience.
• Coordinate with the Leasing Team for move-ins, move-outs, and lease renewals as needed.
• Oversee move-in processes, including onboarding sessions to introduce Flow's community and lifestyle.
• Manage move-out procedures, ensuring completion and following up on checklists.
• Adhere to guidelines, policies, and procedures to deliver an authentic Flow-branded experience.
• Ensure cleanliness of public areas and address maintenance requests.
• Handle purchase orders related to property upkeep and operations.
• Organize, promote, and update community events via flyers and the Flow App.
• Communicate relevant information through WhatsApp groups.
• Complete daily tasks such as briefings, handovers, and updates before shifts end.
• Maintain accurate data entry and reporting in the system.

Ideal Background

• High school diploma or equivalent; relevant experience is a plus.
• Strong attention to detail, problem-solving, and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent communication skills in English; proficiency in Arabic is strongly preferred.
• Computer literacy and familiarity with various software.
• Experience in Residential Services or Hospitality, especially in a luxury setting, is preferred.

Why Join Flow?

Exciting growth opportunity: Be part of a fast-growing company shaping residential living in Saudi Arabia.

Dynamic work environment: Collaborate with a passionate, innovative, tech-driven team.

Competitive compensation & benefits.

A chance to make an impact: Contribute to building a vibrant international community and redefining home at Flow.

If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and join Flow's success story!

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