Rigger and Labor

Pak Asia Technical Training Centre; Makkah Al Mukarramah; On-site; SAR 30,000 - 45,000; Full time

Job summary

A leading company in the hospitality sector is seeking a dedicated supervisor to ensure optimal service and team performance. The role involves staff management, guest interaction, and maintaining workplace standards. Ideal candidates will have a high school diploma and relevant experience in supervisory roles.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff works together to meet guest needs.
• Monitor dining rooms for service quality and safety.
• Assist management in hiring and training employees.

Skills

Teamwork

Communication

Customer Service

Education

High school diploma or equivalent

Job description

Job Responsibilities

1. Ensure staff works together as a team to provide optimal service and meet guest needs.
2. Inspect staff grooming and attire, and rectify deficiencies.
3. Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and locking doors.
4. Inspect storage areas for organization, FIFO use, and cleanliness.
5. Complete scheduled inventories and requisition necessary supplies.
6. Monitor dining rooms for seating availability, service quality, safety, and guest well-being.
7. Complete work orders for maintenance repairs.

Staff Management and Guest Service

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and first point of contact for the Guarantee of Fair Treatment / Open Door Policy.
• Follow all company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions; complete safety training and certifications.
• Maintain professional appearance, confidentiality, and protect company assets.
• Greet and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests sincerely.
• Communicate clearly and professionally with others.
• Develop positive working relationships, support team goals, and respond appropriately to colleagues' concerns.

Workplace Standards and Physical Requirements

• Adhere to quality standards; seek ways to improve organizational efficiency, productivity, safety, and cost-savings.
• Read and verify information in various formats, visually inspect tools and equipment for defects.
• Stand, sit, or walk for extended periods; lift and move objects up to 50 pounds; perform fine motor tasks; navigate narrow or elevated spaces; ascend/descend stairs and ramps; reach overhead and below knees, including bending and twisting.

Qualifications

• High school diploma or equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.
• No specific license or certification required.

Marriott International is an equal opportunity employer committed to diversity and inclusion, prohibiting discrimination based on protected characteristics such as disability and veteran status.