Retail Sales Executive

LIXIL; Jeddah, Makkah Al Mukarramah; On-site; SAR 40,000 - 60,000; Full time

Job summary

A leading company in sanitary fittings is seeking a Retail Sales Manager for GROHE products in Jeddah. The role emphasizes managing retail channels, achieving sales targets, and enhancing product visibility. Candidates should possess strong sales, negotiation skills, and a Bachelor’s degree. Experience in the luxury goods market and familiarity with retail merchandising is preferred.

Qualifications

• 2–5 years of experience in retail sales, preferably in bathroom fittings or luxury products.
• Experience in customer handling and in-store merchandising.

Responsibilities

• Manage the retail channel to achieve sales targets and enhance market share.
• Perform product demonstrations and provide training to store staff to boost sales.

Skills

Communication

Sales

Negotiation

Visual Merchandising

CRM Systems

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

About Us

GROHE is the world's leading provider of sanitary fittings and a global brand, dedicated to providing innovative water products. For many decades, GROHE has been committed to the brand values of technology, quality, design and sustainability that all illustrate GROHE's commitment to creating exceptional experiences and to delivering "Pure Freude an Wasser". With its engineering, innovation and design activities firmly anchored in Germany, GROHE products bear the badge of quality "Made in Germany", ultimately strengthening the customers’ confidence in the brand. In 2014, GROHE became part of the LIXIL Corporation, a publicly listed company on the Tokyo Stock Exchange.

About the Role:

Ensure the fastest development of profitable sales growth within KSA in the Retail Channel in line with GROHE’s Mission. The primary purpose of the role is to manage the retail channel and to achieve annual sales targets, drive the increase in market share within this sector and enhance the geographical presence of Grohe within the region.

Key Responsibilities:

• Stay updated on the complete range of Grohe products including faucets, shower systems, concealed cisterns, flush plates, thermostats, and smart solutions.
• Perform in-store product demonstrations using live displays (where available), focusing on innovative features such as water-saving technology or touchless operation.
• Build strong relationships with retail store staff, owners, and purchasing teams to ensure alignment in promoting Grohe products.
• Provide product training and sales tips to store staff to improve overall Grohe sales performance.
• Support store-level activities like product launches, mini-events, or promotional drives.
• Ensure that Grohe products are well-displayed, clean, and stocked in compliance with brand guidelines.
• Place marketing materials such as brochures, banners, and display boards as per Grohe’s visual merchandising standards.
• Report damage or missing promotional materials or displays and coordinate replacements.
• Track daily customer interactions, inquiries, quotations, and confirmed sales.
• Maintain and share weekly and monthly sales performance reports.
• Follow up on leads and coordinate with retail staff or the Grohe distributor for conversion and fulfillment.
• Monitor competitor brands present in the store and provide feedback on pricing, promotions, and customer preferences.
• Identify trends in customer demand and suggest new ideas to enhance Grohe's retail presence.
• Coordinate with retail staff to ensure adequate stock of fast-moving Grohe items.
• Raise alerts for low or out-of-stock products and coordinate restocking with Grohe’s partners.
• Represent Grohe with professionalism, aligning with the premium nature of the brand.
• Follow all retail and brand SOPs (Standard Operating Procedures) related to customer interaction, data handling, and reporting.

Educational Qualifications:

• Preferred: Bachelor’s degree in Business, Marketing, or a related field.

Experience:

• 2–5 years of experience in retail sales, preferably in the bathroom fittings, building materials, or luxury products industry.
• Experience in customer handling and in-store merchandising.
• Prior work in premium or luxury brands is a plus.

Skills & Competencies:

• Excellent communication and interpersonal skills.
• Strong sales and negotiation skills.
• Good understanding of retail displays and visual merchandising.
• Familiarity with CRM systems and POS software.
• Basic knowledge of plumbing products or interior design trends.

Other Requirements:

• Fluent in Arabic mainly and English.
• Professional appearance and customer-centric attitude.
• Strong team player and self-motivated.

LIXIL

A HOME FOR EVERYONE.

Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere.

We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion people each day, transforming houses into homes.

Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are integral to our business strategy.

LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered, and to unlock progress for all.

We invite you to make this journey with us. It is as challenging as it is inspiring. Together we can shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition.

A home for everyone.

LIXIL is an equal opportunity employer, with an inclusive culture that embraces diversity. We will consider all qualified applications for employment without regard to race, ethnicity, nationality or national origin, color, religion or beliefs, sex, sexual orientation, gender identity or expression, veteran status, or disability status.