Restaurant Supervisor

Pillars Investment Company; Jeddah, Al Khobar, Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading company in the Food & Beverage industry is seeking a Restaurant Supervisor in Jeddah. The role requires managing daily operations, ensuring top-notch customer service, and maintaining efficient restaurant practices. Ideal candidates will have a relevant diploma and at least 3 years of supervisory experience, alongside strong leadership and communication skills.

Qualifications

• 3+ years experience in a similar role in a busy F&B outlet.
• Strong leadership and people management skills required.
• Fluency in Arabic and English is necessary.

Responsibilities

• Supervise restaurant staff to ensure excellent guest experience.
• Monitor daily operations including opening/closing procedures.
• Handle customer complaints and train staff.

Skills

Leadership

Customer Service

Communication

Food Safety Knowledge

Education

Diploma or Bachelor's in Hospitality or Business

Tools

POS systems

Job description

Secondary School, Bachelor of Science, Bachelor of Commerce, Bachelor of Business Administration

Nationality

Any Nationality

Any

Vacancy

Job Description

Job Title: Restaurant Supervisor

Location: Jeddah and Riyadh - Saudi Arabia
Department: Operations
Reports to: Restaurant Manager / Area Manager
Industry: Food & Beverage / Hospitality

Job Purpose

To ensure the smooth day-to-day operations of the restaurant by leading the floor team, maintaining service quality, and upholding company standards in customer service, hygiene, and performance.

Key Responsibilities

• Supervise restaurant staff and ensure excellent guest experience.
• Monitor daily operations including opening/closing procedures.
• Handle customer complaints and resolve issues promptly.
• Assist with staff training, scheduling, and performance evaluations.
• Ensure food safety and quality, cleanliness, and hygiene standards are met.
• Coordinate with kitchen and service teams for efficient flow.
• Monitor inventory, place supply orders, and control waste.
• Implement SOPs and assist in audits and internal checks.
• Support marketing campaigns and in-store promotions.

Qualifications & Skills

• Diploma or Bachelor's in Hospitality, Business, or related field.
• 3+ years experience in a similar role in a busy F&B outlet.
• Strong leadership and people management skills.
• Excellent customer service and communication skills.
• Knowledge of POS systems and restaurant software.
• Basic knowledge of food safety standards (HACCP is a plus).
• Fluency in Arabic and English.

Working Hours

• 6 days/week (rotational shifts), including weekends and holidays.
  

Employment Type

Full Time

Company Industry

• Restaurants
• Catering
• Food Services

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Food And Beverage Supervisor
• Staff Training

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