Restaurant Manager

DIMENSIONS; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

A leading restaurant in Jeddah is seeking a Restaurant Manager to oversee all operations and ensure exceptional service. The ideal candidate will have extensive experience in the food and beverage sector, strong leadership and financial management skills, and a passion for maintaining high-quality standards. This role offers the opportunity to influence both operational success and customer satisfaction in a vibrant environment.

Qualifications

• Proven work experience as a Restaurant Manager or similar role.
• Extensive food and beverage knowledge.
• Ability to remember and recall ingredients and dishes.

Responsibilities

• Coordinate daily restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Control operational costs and identify waste reduction measures.

Skills

Customer Service

Leadership

Financial Management

Staff Training

Operational Management

Education

BSc degree in Business Administration

Culinary Schooling

Tools

OpenTable

PeachWorks

Job description

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurants revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurants good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus