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An established industry player is seeking a skilled Restaurant Manager to enhance customer satisfaction and operational efficiency. This role involves predicting the restaurant's requirements, responding to customer complaints, and overseeing daily activities to ensure high standards. The ideal candidate will possess a Bachelor's degree in Business Administration or Hospitality, with at least 3 years of managerial experience in the restaurant sector. If you have a passion for hospitality and a knack for problem-solving, this opportunity is perfect for you.
Respond efficiently and accurately to customer complaints.
Predict the restaurant's requirements for utensils, raw materials, and other items.
Provide appropriate solutions to customer issues after understanding their concerns properly.
Oversee routine tasks and activities to elevate the satisfaction levels of visitors.
Prepare daily schedules and ensure work is completed to the standard.
Experience in food catering and marketing.