Restaurant Manager

Arab National Bank; Dammam; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Restaurant Manager to enhance customer satisfaction and streamline operations. This role involves responding to customer complaints, predicting restaurant needs, and ensuring high standards of service. The ideal candidate will have a Bachelor's degree in Business Administration or Hospitality, along with at least three years of managerial experience in a restaurant setting. If you're adept at using managerial tools and have strong communication skills, this position offers a fantastic opportunity to make a significant impact in a vibrant environment.

Qualifications

• Minimum Bachelor's level education in Business Administration or Hospitality.
• Experience of at least 3 years in a restaurant manager position.

Responsibilities

• Respond efficiently and accurately to customer complaints.
• Oversee routine tasks to elevate visitor satisfaction.
• Prepare daily schedules and ensure work completion.

Skills

Business Administration

Hospitality Management

Managerial Software Tools

Communication Skills

Marketing Experience

Education

Bachelor's Degree in Business Administration

Equivalent Qualification in Hospitality

Tools

Managerial Software

Job description

Job Responsibilities:

1. Respond efficiently and accurately to customer complaints.
2. Predict the restaurant's requirements for utensils, raw materials, and other items.
3. Provide appropriate solutions to customer issues after understanding their concerns properly.
4. Oversee routine tasks and activities to elevate the satisfaction levels of visitors.
5. Prepare daily schedules and ensure work is completed to standard.

Skills and Qualifications:

• Minimum Bachelor's level education or equivalent in Business Administration or Hospitality.
• Adept at using managerial software tools.
• Experience of at least 3 years in a restaurant manager position.
• Good communication skills.
• Transferable status (Iqama).
• Experience in the marketing field.