Restaurant Host / Hostess - Saudi Only

IBIS; Jeddah, Makkah Al Mukarramah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company in Jeddah is seeking a Host/Hostess to be the first and last point of contact for guests. Responsibilities include greeting guests, managing reservations, and ensuring a high level of service. Ideal candidates should have prior experience in customer-facing roles and possess strong communication and organizational skills.

Qualifications

• Previous experience in a host/hostess or customer-facing role preferred.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests in a courteous and professional manner.
• Manage seating charts, waitlists, and reservations.
• Close guest checks accurately, including handling payments.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Job Overview:

The Host/Hostess is the first and last point of contact for our restaurant guests. In this role, you'll manage reservations and seating flow, manage billing, and confirm meal entitlements for hotel guests with dining packages. Your attention to detail and warm presence will help ensure every guest feels cared for and informed.

Key Responsibilities:

• Greet and welcome guests in a courteous and professional manner
• Manage seating charts, waitlists, and reservations
• Coordinate table assignments and guest flow with the service team
• Provide accurate wait times and communicate clearly with guests
• Manage and close guest checks accurately, including handling payments
• Maintain a clean, organized host station and entrance area
• Answer phone calls and respond to guest inquiries about reservations, hours, and menus
• Provide basic assistance or information about the hotel when requested
• Support the team during peak periods with flexibility and positivity
  
  

Qualifications

• Previous experience in a host/hostess, front desk, or customer-facing role preferred
• Strong communication and interpersonal skills with a friendly and professional demeanor
• Ability to multitask and remain calm under pressure in a fast-paced environment
• Basic math skills for handling payments and billing
• Excellent organizational skills and attention to detail
• Availability to work flexible hours, including evenings, weekends, and holidays
  
  

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.