Resource Manager

Edelman; Riyadh; Hybrid; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Resource Manager to enhance operational excellence within their growing team. This role involves managing staffing needs, optimizing resource allocation, and ensuring client satisfaction through strategic guidance. The ideal candidate will leverage their experience in operations and resource management to drive efficiency and foster collaboration across teams. With a focus on continuous improvement, this position offers the opportunity to make a significant impact in a dynamic environment that values diversity and inclusion. If you thrive in a fast-paced setting and are eager to contribute to a culture of trust and innovation, this role is perfect for you.

Qualifications

• Proven experience in operations/resource management within communications or marketing.
• Strong project management and workflow planning skills.

Responsibilities

• Understand and assign talent to client work effectively.
• Analyze project trends and forecast data for planning.

Skills

Operations Management

Resource Coordination

Project Management

Stakeholder Management

Communication Skills

Education

Bachelor's Degree in Business or Related Field

Tools

MS Office (Excel, Word, PowerPoint, Outlook)

PowerBI

Job description

#### Privacy Notice
## Resource Manager
Riyadh
Edelman – Resource Management /
Hybrid
We are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply. You may be the right candidate for this or other roles.
Edelman is a voice synonymous with trust, reimagining a future where communication is action. Our culture thrives on boldness, empathy, and curiosity.
We understand that diversity, equity, inclusion, and belonging (DEIB) transform our colleagues, company, clients, and communities. We strive for an equitable, respectful, and inspiring workplace that reflects and represents the world we live in, fostering trust, collaboration, and belonging.

The Role

Edelman Saudi Arabia seeks a talented, driven, and experienced Resource Manager to join the Operations Team due to company growth.
As part of the operations and resource management team, the Resource Manager will support operational excellence by developing best practices to leverage talent, ensure client satisfaction, and maximize profitability.
The Resource Manager will manage staffing, provide insightful reporting, identify opportunities, and offer strategic staffing guidance to client teams. Reporting to the Head of Operations, they will collaborate with client teams, business managers, and project managers to assess planning and project management needs.
### Responsibilities:
+ Understand the strengths, skills, and work styles of your talent pool to effectively assign them to client work.
+ Collaborate with client leads, project managers, and capability leaders to assess staffing needs for upcoming projects.
+ Identify the right staffing solutions and optimize team compositions.
+ Update staff planning and resourcing tools regularly.
+ Compile reports on staff availability and billability.
+ Analyze project trends and forecast data for headcount planning.
+ Identify skills gaps and hiring needs in partnership with portfolio and capability leaders.
+ Use resource management tools to address over- or under-utilization issues.
+ Manage project assignments and serve as the main contact for resource fulfillment.
+ Coordinate with line managers to optimize resource allocation.
+ Mediate resource competitions based on project priorities.
+ Work with finance to ensure timely timesheet submissions.
+ Identify freelance needs and coordinate with relevant stakeholders.
+ Manage assessments for contractors and freelancers.
+ Evaluate project details to source the best talent solutions.
+ Communicate proactively with account teams and project managers about resource status.
+ Lead or participate in meetings with talent pools and resource management teams.
+ Support continuous improvement of resource processes and offerings.
### Requirements:
+ Proven experience in operations/resource management within communications, media, advertising, or marketing agencies.
+ Strong project management and workflow planning skills.
+ Ability to work cross-functionally and manage multiple stakeholders.
+ Experience with resource coordination, operations, or team management.
+ Open to system changes and process improvements.
+ Curiosity about agency practice areas and talent matching.
+ Ability to handle a busy workload and meet tight deadlines.
+ Flexible, responsive, and highly organized.
+ Excellent communication and interpersonal skills with high emotional intelligence.
+ Character that enforces scheduling controls and manages stakeholder expectations.
+ Proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and PowerBI.