Reservations Manager (Saudi Nationality)

Grand Hyatt Al Khobar; Eastern Province; On-site; SAR 70,000 - 90,000; Full time

Job summary

A luxury hotel in Eastern Province, Saudi Arabia is seeking a Reservation Manager to oversee the Reservations Department. You will work closely with Marketing and Sales to optimize room yield and ensure exceptional customer service in line with brand standards. The ideal candidate holds a degree in Hospitality or Tourism and has at least 2 years of relevant experience. Strong problem-solving and interpersonal skills are essential.

Qualifications

• Minimum 2 years work experience as a Reservation Manager or similar roles.

Responsibilities

• Manage the Reservations Department and collaborate with Marketing and Sales.
• Maximize room yield through inventory control.
• Deliver exceptional customer service.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism management

Job description

Overview

To manage the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with Hyatt’s Brand Standards.

Responsibilities

• Manage the Reservations Department and collaborate with Marketing, Sales and other Rooms Departments to maximize room yield through inventory control and deliver exceptional customer service in line with Hyatt’s Brand Standards.

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Reservation Manager, Front Office Manager or Assistant Front Office Manager in larger operation.
• Good problem solving, administrative and interpersonal skills are a must.