Reservation Agent

InterContinental; Eastern Province; On-site; SAR 36,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Reservation Agent to join their team in Eastern Province, Saudi Arabia. The role involves handling customer inquiries, managing bookings, and collaborating with other departments to ensure smooth operations. Candidates should have a Bachelor’s degree in Hotel Management and be proficient in Arabic and English.

Qualifications

• Experience in reservations or customer service preferred.
• Ability to work under pressure and as part of a team.
• Proficiency in using computers and reservation systems.

Responsibilities

• Respond to customer calls and reservation inquiries.
• Make and confirm bookings and modifications as requested.
• Ensure accuracy of data entry and resolve any booking-related issues.

Skills

Customer Service

Problem Solving

Teamwork

Multitasking

Proficiency in Arabic

Proficiency in English

Education

Bachelor of Hotel Management

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Key Responsibilities:

Respond to customer calls and reservation inquiries.

Make and confirm bookings and modifications as requested.

Efficiently use electronic reservation systems.

Ensure accuracy of data entry and resolve any booking-related issues.

Collaborate with other departments to ensure smooth operations.

Requirements:

Previous experience in reservations or customer service (preferred).

Proficiency in using computers and reservation systems.

Ability to work under pressure and as part of a team.

Proficiency in [Arabic and English] both written and spoken.

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