Receptionist

ACCOR; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company in Saudi Arabia is seeking a professional and friendly Receptionist for their AlUla location. The role involves being the first point of contact, managing front desk operations, and providing excellent customer service to enhance guest experiences. Ideal candidates should possess strong organizational skills, be detail-oriented, and have 1-2 years of relevant experience.

Qualifications

• 1-2 years of experience as a Receptionist or similar role.
• Fluency in English and Arabic, both written and spoken.
• Ability to maintain a calm demeanor in high-pressure situations.

Responsibilities

• Greet and welcome visitors, guests, and clients.
• Manage the front desk area and ensure it remains tidy.
• Assist with check-in and check-out procedures.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Property management systems (Opera preferred)

Job description

We are seeking a professional and friendly Receptionist to join our team in AlUla, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail-oriented, customer-focused, and highly organized, with the ability to handle multiple tasks efficiently.

• Greet and welcome visitors, guests, and clients in a professional and friendly manner
• Manage the front desk area, ensuring it remains tidy and presentable at all times
• Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals
• Schedule appointments and maintain calendars for executives and meeting rooms
• Assist with check-in and check-out procedures for guests
• Manage visitor logs and issue visitor badges as required
• Provide general administrative support, including data entry, filing, and document preparation
• Coordinate mail and package deliveries, ensuring proper distribution
• Assist with basic office management tasks, such as ordering supplies and maintaining inventory
• Support other departments with various administrative tasks as needed
• Ensure the security and confidentiality of guest and company information
• Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers

Qualifications

• 1-2 years of experience as a Receptionist, Front Office Representative, or in a similar role
• Strong customer service skills with a friendly and professional demeanor
• Excellent verbal and written communication skills
• Proficiency in handling multiple phone lines and managing high call volumes
• Experience with property management systems (Opera preferred)
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize effectively in a fast-paced environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Fluency in English and Arabic (both written and spoken)
• Ability to maintain a calm and professional demeanor in high-pressure situations
• Flexibility to adapt to changing priorities and work schedules
• High school diploma or equivalent; additional education or certifications in hospitality or administration is a plus

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

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