Receptionist

PwC; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

An established industry player is seeking a dedicated Associate to join their Internal Firm Services team. This role focuses on providing exceptional customer service by greeting visitors, managing phone calls, and ensuring the reception area is well-maintained. The ideal candidate will possess strong communication skills and be adept at coordinating various administrative tasks. You will play a crucial role in creating a welcoming environment and supporting office operations. If you thrive in a dynamic setting and enjoy interacting with people, this opportunity is perfect for you.

Qualifications

• Strong customer service skills to greet and assist visitors.
• Ability to manage incoming calls and coordinate deliveries.

Responsibilities

• Greet visitors and ensure they are attended to promptly.
• Operate the switchboard and manage incoming calls.

Skills

Customer Service

Active Listening

Communication

Event Execution

Cross-Functional Team Coordination

Tools

AutoCAD

CCURE

Integrated Workplace Management System (IWMS)

Job description

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Internal Firm Services - Other

Management Level
Associate

Job Description & Summary

Customer Service
Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately.
Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.

Internal Process
Operate the switchboard.
Screen and route incoming telephone calls, take messages, and answer incoming queries.
Maintain visitor and caller logs.
Receive deliveries and coordinate outside delivery/courier services with the help of Office administrators.
Answer queries from visitors and callers, and refer them to the appropriate person.
Perform general maintenance of the reception area.
Manage incoming and outgoing faxes (may be performed by Office Administrators in certain locations).
Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner (may be performed by Office Administrators in certain locations).
Book meeting rooms and collaborative space and maintain tidiness (may be performed directly online in certain locations).
Support office manager in events planning and organization.
Act in accordance with regulations.
Perform other administrative duties as required.

Required Skills

Optional Skills
Accepting Feedback, Active Listening, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling, Inclusion, Insurance Administration, Integrated Workplace Management System (IWMS) {+ 56 more}

Desired Languages
(If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date