Receptionist

Ernst & Young AE; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

An established industry player is seeking a professional receptionist to create a welcoming environment for visitors and clients. This role involves managing inquiries, ensuring the reception area is well-maintained, and coordinating meeting logistics. The ideal candidate will possess excellent communication skills and a polished professional appearance, contributing to a positive first impression for clients and guests. Join a dynamic team where your organizational skills and customer service expertise will shine, making a significant impact on the overall visitor experience.

Qualifications

• Strong customer service skills and professional appearance are essential.
• Ability to manage meeting logistics and provide accurate information.

Responsibilities

• Attend to visitors and handle inquiries professionally.
• Manage meeting room bookings and ensure the reception area is tidy.

Skills

Professional appearance

Customer service

Communication skills

Meeting management

Call screening

Job description

Attend to visitors in a professional manner and deal with inquiries on the phone and face to face. Supply information regarding the organization to clients and customers.

Skills and attributes for success

• Appropriate business attire and professional image/appearance; well groomed, neatly done hair and make-up
• Meet and greet visitors and clients in a pleasant, professional and courteous manner
• Convey visitor arrival promptly to the appropriate individual and meet or escort the visitor to the meeting room, extending offer to refreshments, tea/coffee etc.
• Ensure reception area and meeting rooms are clean and in order throughout the day and ready for the next meeting
• Provide visitor badges to guests/clients, when required
• Answer all incoming internal/external calls promptly and in a professional and courteous manner
• Screen calls to ascertain caller name and call purpose before redirecting them, especially for calls with unclear purpose (sales, market/staff intelligence gathering, etc.)
• Ensure callers are connected/redirected to the right person promptly, or accurately take a verbal message and relay it to the appropriate person in a timely manner
• Connect international business calls on behalf of staff requiring this service in the office
• Manage and confirm meeting room bookings/reservations requests via calendar invites
• Reconfirm all bookings/reservations on a daily basis
• Ensure booking cancellations are actioned and updated promptly, allowing rooms to be available for other bookings
• Manage meeting arrangements and logistics, event preparations, plan catering needs and requirements, etc.

Company Industry

• Banking
• Broking

Department / Functional Area

• Administration