Receptionist

Rekaz Elkhalij; Al Jubayl; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel in Al Jubayl seeks a Front Desk Staff member to provide exceptional service to guests. In this role, you will manage guest interactions, handle reservations, and ensure guest satisfaction during their stay. This position offers benefits including health and life insurance.

Benefits

Health Insurance

Life Insurance

Medical

Qualifications

• Experience in hospitality or customer service roles preferred.
• Strong communication skills for interacting with guests.
• Ability to handle complaints professionally.

Responsibilities

• Greeting and assisting guests upon arrival and departure.
• Managing reservations, check-ins, and check-outs.
• Handling phone calls, emails, and guest inquiries.

Skills

Customer Service

Communication

Problem Solving

Job description

The Front Desk Department is responsible for providing exceptional service to guests, ensuring their needs are met upon arrival, during their stay, and at departure.

Job Responsibilities:

1. Greeting and assisting guests upon arrival and departure.
2. Managing reservations, check-ins, and check-outs.
3. Handling phone calls, emails, and guest inquiries.
4. Providing information about hotel services, facilities, and local attractions.
5. Maintaining guest records and processing payments.
6. Resolving guest complaints or concerns professionally.
7. Coordinating with housekeeping, maintenance, and other departments.

Job Rewards and Benefits: Health Insurance, Life Insurance, Medical.