Reception Manager for Premium Brands

Saudi Petroleum Services Polytechnic; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

An established industry player is seeking a highly skilled Customer Service Manager with extensive experience in the automotive sector. This role involves overseeing reception operations, ensuring top-notch customer service, and managing a team to meet key performance indicators. The ideal candidate will have a strong background in premium automotive brands and a passion for delivering exceptional service. If you thrive in a dynamic environment and possess the leadership qualities to drive a team towards excellence, this opportunity is perfect for you.

Benefits

Mobile Phone Allowance

Medical Insurance

Air Tickets

Qualifications

• 5-7 years experience in Customer Service/Reception with Automotive Premium Brand.
• Strong understanding of Reception KPIs.

Responsibilities

• Manage customer service operations to ensure high satisfaction.
• Supervise reception staff and maintain service quality.

Skills

Customer Service

Reception Management

Administrative Skills

Presentation Skills

Education

Bachelor's Degree

Job description

Salary: SAR 14,400 Gross Salary + Avg. SAR 10,000 Monthly Commission

Benefits: Mobile Phone Allowance + Medical Insurance + Air Tickets

Nationality: Arab Nationals Only

Requirements:

1. 5-7 years experience in Customer Service/Reception with Automotive Premium Brand (with at least 2 to 3 years in a supervisory or managerial role)
2. MUST have Automotive Premium Brand Experience
3. Strong understanding of Reception KPIs
4. Bachelor's degree or equivalent qualification
5. Candidate MUST be based in Saudi Arabia

Skills

• Very well Presented and Punctual
• Strongly Customer Oriented & Good Admin skills