Quality Manager

Emdad By Elm; Jeddah; On-site; SAR 120,000 - 160,000; Full time

Job summary

A leading company in quality management is seeking a highly experienced Quality Manager to oversee quality systems implementation. The role involves strategic alignment, risk management, team leadership, and continuous improvement reporting. The ideal candidate should have a bachelor's degree in a relevant field, 8-10 years of experience in quality management, and excellent leadership skills. This position is based in Jeddah, Saudi Arabia.

Qualifications

• 8–10 years of proven experience in quality management within a relevant industry.

Responsibilities

• Ensure departmental objectives are aligned with organizational strategy.
• Develop and execute annual quality and operational plans.
• Monitor, optimize, and standardize processes for maximum efficiency.
• Identify and mitigate risks while ensuring compliance with regulations.
• Build and maintain strong communication channels with stakeholders.
• Lead, coach, and mentor a team of quality professionals.
• Define and monitor KPIs and drive performance improvement initiatives.
• Provide reports to senior management and recommend enhancements.

Skills

Quality management

Operational excellence

Stakeholder engagement

Performance management

Team leadership

Education

Bachelor’s degree in Computer Science, Software Engineering or IT

MBA or equivalent postgraduate qualification

Job description

Role Purpose

We are seeking a highly experienced Quality Manager to oversee the implementation and management of quality systems. This role is responsible for ensuring compliance with national and international standards, enhancing operational efficiency, and improving service quality to elevate the overall experience.

Key Responsibilities

• Strategic Alignment: Ensure departmental objectives are aligned with organizational strategy and translate them into actionable plans.
• Planning & Execution: Develop and execute annual quality and operational plans, ensuring delivery within scope, time, and budget.
• Operational Excellence: Monitor, optimize, and standardize processes to achieve maximum efficiency and service quality.
• Risk & Compliance: Identify and mitigate risks while ensuring adherence to all regulatory and organizational requirements.
• Stakeholder Engagement: Build and maintain strong communication channels with stakeholders, addressing needs and concerns effectively.
• Team Leadership: Lead, coach, and mentor a team of quality professionals, fostering accountability and continuous learning.
• Performance Management: Define and monitor KPIs, conduct reviews, and drive performance improvement initiatives.
• Continuous Improvement & Reporting: Provide regular reports to senior management and recommend enhancements based on insights and data analysis.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, IT, or a related field.
• MBA or equivalent postgraduate qualification preferred.
• 8–10 years of proven experience in quality management within a relevant industry.