Quality Engineer

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people—we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the one-size-fits-all approach; instead, we will equip you with the tools you need to shape your own future.

The Quality Engineer provides leadership to ensure that the manufacturing process and finished products comply with all applicable regulatory requirements, customer, and company expectations for the manufacturing of quality and safe products. This key role focuses on optimization, digitization, Kaizen, and innovations related to quality and factory initiatives. Reports to the Site Quality Leader.

Job Purpose

Unilever is the place where you can bring your purpose to life through your work, creating a better business and a better world. If you are passionate about ensuring the highest standards of quality and dedicated to driving excellence in every product we deliver, then this role is just for you!

Operational Quality Assurance

What will your main responsibilities be?

• Develop, lead, and drive optimization and Kaizen activities related to top plant and quality losses.
• Maintain, develop, and utilize operational knowledge of various IT support systems used for Quality applications.
• Define Statistical Process Control methods for setting targets and limits for operational areas. Support innovation activities within the supply chain and collaborate with internal and external customers.
• Manage and ensure compliance with the quality management system through communication, training, and audits at all levels.
• Lead data collection, analysis, and assignment to standard Quality loss trees to support operational KPIs reporting.
• Utilize SAP QM and Unilever specifications, including SAP PLM & ECC, supporting verification for quality purposes.
• Track and analyze consumer complaint data to identify improvement opportunities.
• Report and communicate results, issues, and improvements to stakeholders.
• Interpret, apply, and enforce company policies, programs, regulations, and safety/environmental rules.
• Ensure GMP and HACCP compliance in all manufacturing and packing areas.
• Develop Quality gate controls (Q points / CCPs) at critical stages of operations in collaboration with manufacturing and logistics teams.
• Ensure timely execution of Quality-related projects by following up with project owners.
• Support procedures to control non-conforming materials and products.
• Participate in quality improvement activities addressing customer, consumer issues, and PQS gaps.
• Support implementation and verification of GMP standards for category/technology as applicable.
• Assist in ongoing compliance assessments for received materials and packaging control programs.

Instrumentation and Analytical Support

• Implement and verify calibration and maintenance programs for inspection, measuring, and testing equipment. Coordinate lab equipment capability studies.
• Develop processes to eliminate quality defects in production lines and processes.
• Implement SPC (Six Sigma), Product/Process parameter controls, PFMEA, and lead digitalization initiatives in QA.

UMS Support

• Co-lead Quality Pillar activities within UMS and provide technical expertise to troubleshoot quality issues.
• Facilitate UMS activities with QM members, coordinating with PEs and technical teams to implement Quality Maintenance on finishing lines and manufacturing operations.

People and Management

• Assess training and development needs for Quality Technicians.
• Manage and train factory staff in statistical methods for production analysis.
• Promote quality engagement among employees and work closely with PEs and operators to develop a quality-centric culture.

What you need to succeed
Experiences & Qualifications

• Bachelor's degree in Mechanical or Chemical Engineering preferred.
• 0-2 years of experience in FMCG manufacturing, with a background in Quality or Analytical Laboratory.
• Proficiency in Power BI, MS Office, SAP/ERP.
• Knowledge of SPC.

Skills

• Ability to apply mathematical and statistical analysis techniques.
• Problem-solving skills, with the ability to collect data, establish facts, and draw conclusions.
• Logical and methodical approach to work.
• Team player with strong communication skills.

Leadership

• Driven to deliver results, resilient, and proactive in seeking improvements.
• Responsible for personal wellbeing and high standards of work.
• Focus on consumer needs, humble, and data-driven in decision-making.

Standards of Leadership (SOL) Behaviors

• High Performance: Ownership mentality, data-driven decisions.
• Personal Mastery: High standards, resilience, wellbeing.
• Consumer Love: Focused on serving consumers better.
• Purpose and Service: Leadership as service, humility.
• Agility: Continuous learning and development.

Unilever values diversity and encourages applicants from all backgrounds. We are committed to equity, inclusion, and diversity to foster a better future for our employees, consumers, partners, and communities. We welcome everyone to bring their Whole Self to work. If you need support or accommodations, please inform us during your application process.