ASMO is a groundbreaking joint venture between DHL and Saudi Aramco. Inheriting DHL’s logistics excellence and Saudi Aramco’s extensive supply chain ecosystem, we are here to set a new benchmark and redefine the procurement and supply chain landscape, enabling growth.
ASMO aims to be operational in 2025 and provide reliable end-to-end integrated procurement and supply chain services for companies across the industrial, energy, chemical, and petrochemical sectors. Our focus customers in the short term will be Saudi Aramco and its Affiliates. In the long term, all the industrial sectors within Saudi Arabia aim to reach the MENA region.
Objective:
The Quality Director is responsible for developing, implementing, and maintaining rigorous quality standards and processes. The role holder leads a team of dedicated professionals, fostering a culture of excellence and continuous improvement across the organization.
General Responsibilities:
- Develop and execute the Department’s long-term strategic plan in alignment with the corporate strategies.
- Develop annual business plans for the Department and ensure the achievement of financial and strategic objectives.
- Report to the Director on the progress of activities against the annual business plans, opportunities, challenges and issues faced, mitigations taken, etc. as required, to make an informed decision.
- Manage and continuously monitor the performance of the Department to ensure performance deviations are identified in a timely manner, and required resources and actions are implemented to meet performance targets.
- Develop and maintain a comprehensive quality management framework that aligns with the COE’s strategic objectives and ensures consistent adherence to quality standards.
- Define key quality metrics and performance indicators to measure and track quality across various functions and projects.
- Oversee quality assurance activities to ensure that products and services meet or exceed established quality standards and customer expectations.
- Ensure strict compliance with quality management standards and regulations, including ISO certifications and industry-specific requirements.
- Lead efforts to identify opportunities for process improvement that enhance quality, efficiency, and effectiveness.
- Collaborate with cross-functional teams to implement process enhancements and best practices.
- Conduct regular quality audits and inspections to monitor adherence to established quality processes and identify areas of improvement.
- Develop and implement corrective and preventative action plans as needed.
- Establish and maintain supplier quality management processes to ensure that suppliers meet the ASMO’s quality standards and expectations.
- Collaborate with procurement and supply chain teams to evaluate and select high-quality suppliers.
- Develop and deliver high quality management training programs to equip employees and leaders with the skills and knowledge required to maintain and enhance quality standards.
- Generate and distribute regular quality reports to leadership, highlighting quality performance, trends and improvement initiatives.
- Collaborate with teams to address quality issues and important corrective actions.
- Work closely with other COE departments, including Project Delivery, Performance Management, Health, Safety, Security, and Environment (HSSE), and RD&I to ensure that quality is integrated into all aspects of operations.
- Ensure the achievement of the function’s strategic objectives by setting priorities and objectives for direct reports, managing performance, developing, and motivating highly qualified talent, and providing strategic direction to maximise performance, and improve operational excellence and productivity.
- Raise employee awareness and commitment to ASMO’s vision, mission, values and corporate strategy to establish a highly engaged and motivated workforce, and continuously improve performance.
- Recommend an optimum organisation structure for the Marketing Department, in coordination with the Chief Operational Excellence Officer and the Human Capital Department, to ensure smooth workflow of operational processes and optimal utilization of resources.
- Prepare and recommend the Department’s budget in alignment to the respective annual business plan.
- Monitor the Department’s financial performance against the approved budget, identify areas of unsatisfactory performance (if any), and recommend mitigating actions.
- Identify and manage implementation of change initiatives on systems, processes and practices considering ‘international leading practices’, and/or other changes in the business environment.
- Manage the development and implementation of Departmental policies, systems, processes, and procedures to ensure operational excellence.
- Identify and manage the implementation of improvements to ensure compliance with ASMO’s standards and regulatory requirements that are aligned to business needs to increase operational effectiveness.
- Present regular and ad-hoc management reports related to the function, provide recommendations to the Chief Operational Excellence Officer on new opportunities, highlight critical issues and challenges, and provide strategic insight to ensure effective decision-making.
Qualifications:
- Bachelor’s degree in Quality Management, Engineering, or equivalent from a recognized and accredited university is required.
- Master’s degree in Quality Management, Engineering, or equivalent from a recognized and accredited university is preferred.
- CQM (certified quality manager) or relevant certification.
- Demonstrated proficiency in oral and written English.
- 13 years’ experience in similar or related field, out of which 7 years at a managerial / leading position.
- Proven experience in quality management or a related role, ideally within the energy, petrochemical, chemical, or industrial sectors.