Quality Assurance (QA) Lead

The QA Lead is a critical function within the QA team. Reporting directly to a QA Manager/QA Director, you'll collaborate closely with the external deployment project manager, producer, product manager, external dev teams, QA teams, and the Engineering teams to ensure best in class test coverage for the game teams' projects. You're a master of communication, bug finding wizard, and test case management specialist - able to both lead coordinate a legion of testers with delegated tasks as well as roll up your sleeves to take on the solo mission of assisting our cross-functional teams as an autonomous, expert QA specialist.

Responsibilities

• Coordinate and manage a team of Internal testers/Dev testers split between multiple shifts
• Coordinate testing efforts with the QA partners in the game teams
• Manage resource needs based on the scope of upcoming releases
• Respond to one-off testing queries, acting as a liaison and communicator for the game QA testing teams for these specific requests
• Assist in maintaining test and development environments by managing environment specific configurations and settings
• Work closely with the game engineering team for ad hoc testing requests, demonstrating advanced techniques for testing and regression of product
• Generate status reports for the game QA team and the game team leaders, communicating status of testing and escalating risks and blockers to key stakeholders on behalf of the QA team
• Assist in the generation and maintenance of functional test suites
• Manage daily bug triages with confidence in prioritizing bugs and surfacing critical issues logged by QA
• Instill QA best testing practices across both internal and external teams, increasing quality level of issue reporting through advanced reporting techniques including crash logs, server logs, video, and screen capture
• Leverage Dashboards to monitor issue status throughout the testing lifecycle
• Coach your team members to develop and grow the most talented testers in the org
• Contribute to the development and the delivery of the training curriculum

• Passion for games of all genres and all platforms (mobile, PC and console)
• English proficiency (B2 level or above) - spoken and written
• Desire to grow a career in the gaming industry and learn the ins and outs of how a game is made, with potential growth in QA, Production, Design, and Product LiveOps
• Proven prior experience managing quality on mobile/console/PC projects
• Ability to comfortably juggle and re-prioritize multiple tasks on the fly
• Lead the planning and implementation of the project
• Facilitate the definition of project scope, goals, and deliverables
• Define project tasks and resource requirements
• Develop full scale project plans
• Recruit, interview, and select staff with appropriate skills for the project activities
• Manage project staff according to company policies and practices
• Ensure that all project personnel receive proper orientation and professional development
• Assemble and coordinate project staff
• Execute the project according to the agreed plan
• Monitor the progress of the project and adjust as necessary
• Establish a communication schedule to update stakeholders and team members on project progress
• Recurrently review the quality of the work completed with the team to ensure that it meets the project standards
• Constantly monitor and report on progress of the project to all stakeholders
• Present reports defining project progress, risk registry, and mitigation plan
• Manage all project funds according to established accounting policies and procedures
• Track project deliverables using appropriate tools
• Provide direction and support to the project team
• Implement and manage project changes and interventions to achieve project outputs
• Ensure that the project deliverables are on time, within budget, and at the required level of quality
• Evaluate the outcomes of the project as established during the planning phase

• Experience overseeing quality on multiple projects simultaneously
• Experience with Google Play and App Store Connect Consoles
• Experience using various QA tools (Test Rail, Charles Proxy, XCode, etc.)
• Experience working with automation frameworks