Providers & Network Specialist

Morni; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading provider management company in Saudi Arabia is seeking a Providers & Network Specialist. The role involves managing and expanding a network of garages and service centers while ensuring operational efficiency and service quality. Candidates should have strong negotiation and communication skills, alongside experience in managing provider relationships. Proficiency in Microsoft Office is required.

Qualifications

• Experience in provider or network management within insurance is a plus.
• Strong negotiation and communication skills.
• Organized and able to manage multiple provider relationships.

Responsibilities

• Identify and onboard new service providers that meet quality and operational standards.
• Maintain relationships with existing garages and service centers across the kingdom.
• Monitor service provider compliance with contractual obligations and SLAs.
• Track service performance and resolve operational issues or complaints.
• Support negotiations and renewals of provider agreements.
• Conduct periodic evaluations and field visits to assess provider quality.
• Collaborate with internal departments to ensure smooth claims and service workflows.

Skills

Negotiation skills

Communication skills

Organizational skills

Microsoft Office proficiency

Tools

Reporting tools

Job description

We’re seeking a Providers & Network Specialist to help manage and expand our network of garages and service centers, ensuring operational efficiency and service quality.

• Identify and onboard new service providers that meet quality and operational standards.
• Maintain relationships with existing garages and service centers across the kingdom.
• Monitor service provider compliance with contractual obligations and SLAs.
• Track service performance and resolve operational issues or complaints.
• Support negotiations and renewals of provider agreements.
• Conduct periodic evaluations and field visits to assess provider quality.
• Collaborate with internal departments to ensure smooth claims and service workflows.

• Experience in provider or network management within insurance is a plus
• Strong negotiation and communication skills
• Organized and able to manage multiple provider relationships
• Proficient in Microsoft Office and reporting tools