Project Manager

Stryker Corporation; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading logistics technology firm in Saudi Arabia is seeking an experienced Operations Manager to oversee the launch and daily operations of a digital platform connecting shipping companies with transportation drivers. The ideal candidate has a Bachelor's degree in Business Administration or Logistics and at least 3 years of project management experience in the land transportation sector. Strong leadership and communication skills are essential for this role.

Qualifications

• Minimum of 3 years' experience in managing operational or digital service projects.
• Solid understanding of the land transportation sector.
• Hands-on operational experience in brokerage, delivery, or transportation projects.

Responsibilities

• Oversee the full launch and daily operations of the digital platform.
• Build core processes including registration and shipment tracking.
• Monitor daily operational performance and improve efficiency.

Skills

Project management tools

Communication skills

Fieldwork handling

Decision-making skills

Leadership skills

Education

Bachelor's degree in Business Administration, Logistics, or a related field

Tools

Excel

Notion

Trello

Google Workspace

Job description

A digital platform that connects shipping companies (or individuals) with heavy and medium land transportation drivers. It includes order brokerage, operations management, shipment tracking, and real-time pricing.

Job Requirements:

- Minimum of 3 years' experience in managing operational or digital service projects.

- Solid understanding of the land transportation sector (direct or indirect experience is a plus).

- Ability to manage multiple teams (Operations, Support, Tech, Driver Relations, Customer Relations).

- Capability to build and document processes from scratch.

- Strong communication skills with all parties involved: drivers, clients, and partners.

- Good knowledge of project management tools and shipment tracking technologies.

- Experience in fast-growing environments or startups.

Key Responsibilities:

- Oversee the full launch and daily operations of the digital platform.

- Build core processes (registration, orders, driver acceptance, shipment tracking, invoicing).

- Coordinate with tech teams to ensure platform alignment with daily operational requirements.

- Develop a driver database with shipment and vehicle classifications.

- Monitor daily operational performance and improve driver-client matching efficiency.

- Develop operational policies (insurance, collection, safety, support, evaluation).

- Engage with logistics partners and governmental entities when needed.

- Prepare regular performance reports covering order completion rate, response time, and customer satisfaction.

Qualifications

Education: Bachelor's degree in Business Administration, Logistics, or a related field.

Experience: Hands-on operational experience in brokerage, delivery, or transportation projects.

Preference for candidates familiar with the Saudi or GCC land transportation market.

Skills:

- Ability to handle fieldwork and executive tasks simultaneously.

- Strong decision-making and on-ground data analysis skills.

- Leadership skills in building and managing organized teams for drivers, customers, and operations.

- Proficiency in tools such as Excel, Notion, Trello, Google Workspace.

Locations Saudi Arabia