Project-Based Associate, Digital Operations

TAM Development Co.; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

Join an innovative firm specializing in digital solutions as a Project-Based Associate. In this role, you will be pivotal in delivering digital tool services, ensuring client satisfaction through effective communication and collaboration. Your responsibilities will include gathering client requirements, managing project delivery, and participating in strategic discussions to enhance product features. This position offers a unique opportunity to contribute to transformative projects under Saudi Arabia's Vision 2030, making a real impact in the public sector. If you are passionate about client servicing and digital solutions, this role is perfect for you.

Qualifications

• 3+ years in account management with focus on process improvements.
• Strong communication and planning skills are essential.

Responsibilities

• Gather and analyze client requirements for digital tools.
• Manage delivery of digital tools and services effectively.

Skills

Account Management

Client Servicing

Data Analysis

Strategic Thinking

Problem Solving

Communication Skills

Interpersonal Skills

Web Development

Education

Bachelor's Degree

Operations Management

Information Systems

Industrial Engineering

Job description

TAM is a publicly listed Saudi company specializing in digital solutions and advisory services for both public and private sector clients. We lead sustainable public transformation from strategy to execution, having partnered with over 50 government entities for more than a decade. Our agility, expertise, and holistic approach have been instrumental in advancing Saudi public impact initiatives under the Vision 2030 umbrella.

As a Project-Based Associate in the Digital Solutions team, you will be responsible for the operational aspects of delivering digital tool services. Utilizing TAM’s packaged solutions, you will help meet client and project objectives. Daily tasks will include operating digital tools, collecting client requirements, coordinating with internal teams, and managing various freelance workers. Additionally, you will engage in strategic product management activities to enhance product functionality.

Responsibilities

• Collaborate with clients to gather and analyze requirements.
• Operate and manage the delivery of digital tools and services.
• Communicate effectively with internal teams to ensure project alignment.
• Participate in strategic discussions to improve product features and functionality.

Minimum Requirements

• 3+ years of experience in account management and client servicing, with a focus on process improvements and optimization.
• Bachelor’s degree required; preferred specializations include Operations Management, Information Systems, Management Information Systems, or Industrial Engineering.
• Strong professional communication and interpersonal skills.
• Excellent planning, organizing, and problem-solving abilities.
• Proficiency in data analysis and strategic thinking.
• Demonstrated innovation, creativity, and customer orientation.
• Resilience and stress tolerance in a project-driven environment.
• High dedication, commitment, and sense of ownership.
• Proficient in both Arabic and English (spoken and written).
• Knowledge of web development is a plus.