Program Manager II, Amazon NOW Launch

Amazon Inc.; Jeddah; Presencial; SAR 240.000 - 420.000; Jornada completa

Descripción de la vacante

Amazon in Jeddah is seeking a Program Manager II to own cross-functional programs that directly impact customer delivery. You will define success metrics, shape program strategy, and collaborate with stakeholders to remove obstacles and ensure timely outcomes.

The role emphasizes data-driven decision making, process improvements, and clear communication to teams and senior leadership. This is a growth-focused position within a fast-paced environment.

Formación

• 3+ years of program or project management experience.
• 3+ years working cross functionally with tech and non-tech teams.
• 3+ years defining and implementing process improvement initiatives using data and metrics.
• Bachelor's degree.
• Advanced Excel (Pivot Tables, VLOOKUP) and SQL.
• Experience defining program requirements and using data to determine improvements.

Responsabilidades

• Manage end-to-end program delivery for cross-functional initiatives, including scope, milestones, risk mitigation, and schedule.
• Partner with stakeholders across teams to align priorities and drive timely decisions.
• Define KPIs, build reporting, and use data to evaluate program health and improvements.
• Apply process improvement methodologies to streamline workflows and enhance customer experience.
• Communicate program status and outcomes clearly to teams and leadership.

Conocimientos

Program management

Cross-functional collaboration

Data-driven decision making

Educación

Bachelor's degree

Herramientas

Excel (Pivot Tables, VLOOKUP)

SQL

Descripción del empleo

Job ID: 10593301 | Afaq Q Tech General Trading

Are you excited about building programs that make a real difference for customers? Do you thrive when coordinating across teams, solving complex problems, and turning ambiguity into clear action plans? As a Program Manager II at Amazon, you will own and drive programs that directly impact how we deliver for our customers. You will work across functions to align priorities, remove obstacles, and ensure the right outcomes at the right time. This role offers the opportunity to shape program strategy, define success metrics, and collaborate with a broad range of stakeholders — all while growing your skills in a fast-paced, innovative environment.

Key job responsibilities

• Manage end-to-end program delivery for cross-functional initiatives, including defining scope, setting milestones, tracking progress, and proactively mitigating risks to keep efforts on schedule.
• Partner with stakeholders across teams to align on priorities, secure resources, and drive timely decisions that move programs forward.
• Identify and define key performance indicators, build reporting mechanisms, and use data to evaluate program health and recommend improvements.
• Apply process improvement methodologies to streamline workflows, increase team productivity, and enhance the overall customer experience.
• Communicate program status, risks, and outcomes clearly to audiences ranging from team members to senior leadership, ensuring alignment and transparency.

A day in the life

You might start your morning reviewing program dashboards and preparing updates for a stakeholder review. Mid-morning, you join a working session with partner teams to resolve an open dependency and agree on next steps. After lunch, you analyze data to assess whether a recent process change is delivering the expected results, then draft a brief narrative summarizing your findings. Later, you connect with a teammate to share feedback on a project plan they are developing, helping them refine their approach before a leadership review.

About the team

Our team is focused on delivering programs that improve the experience for our customers and the effectiveness of the teams we support. We value collaboration, clear communication, and a willingness to roll up our sleeves to get things done. We are building scalable mechanisms and continuously looking for ways to simplify and improve. If you are motivated by meaningful impact, enjoy working with people across disciplines, and want to grow as a program leader, we would love to hear from you.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• PMP

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.