Program Manager, External Fulfillment Prime (Saudi National)

IIBA (International Institute of Business Analysis); Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading company in KSA is seeking a dedicated Program Manager in Riyadh to enhance customer and seller experiences. The role requires overseeing programs, collaborating with teams, and driving initiatives to improve delivery speed while utilizing data analysis for strategic improvements. Candidates with a Bachelor's degree and relevant experience are encouraged to apply.

Qualifications

• 3+ years of program or project management experience.
• Experience with cross-functional teams.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level.

Responsibilities

• Develop and implement improvement programs aligned with strategic goals.
• Collaborate with teams to enhance speed of delivery.
• Analyze data trends and seller performance metrics.

Skills

Project management

Data analysis

Process improvement

Stakeholder management

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Amazon is seeking a Program Manager in the 3P -External Fulfillment Prime organization in Riyadh to focus on scaling the channel and improving the speed of delivery that our customers experience in KSA.

As a Program Manager, you will be responsible for planning, implementing, and evaluating projects and initiatives, ensuring efficient and effective experience for both sellers on our prime channel and customers. Your role will involve collaborating with cross-functional teams, and overseeing the day-to-day strategy and operations of programs. If you have a passion for customer and seller experience, excellent organizational and leadership skills, and the ability to drive strategic initiatives, we encourage you to apply.

Key job responsibilities

- Develop and implement improvement programs and initiatives in line with the organization's strategic goals and objectives

- Collaborate with cross-functional teams to identify gaps and develop innovative solutions to improve speed of delivery

- Monitor and analyze data, trends, and seller performance metrics to identify areas for improvement and make data-driven recommendations

- Articulate business and technical requirements to effect process changes

As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.

BASIC QUALIFICATIONS

- Bachelor's degree

- 3+ years of program or project management experience

- 3+ years of working cross functionally with tech and non-tech teams experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Experience defining program requirements and using data and metrics to determine improvements

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.