Program Manager/Country Head - KSA

6thStreet.com; Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a strategic thinker to lead business growth in the e-commerce sector. In this role, you will collaborate with various teams to develop and execute strategies that enhance customer experiences and streamline operations. Your analytical skills will be crucial in transforming complex data into actionable insights for leadership. As you manage key projects, you will engage with local brand teams and travel minimally within Saudi Arabia to deepen your understanding of market trends. This position offers a unique opportunity to impact the company's growth trajectory significantly.

Qualifications

• 3+ years in e-commerce/retail and process improvement.
• Intermediate Excel skills including pivot tables and data cleansing.

Responsibilities

• Develop end-to-end business strategy for expansions.
• Drive execution of business process improvements across global teams.

Skills

E-Commerce Management

Process Improvement

Stakeholder Management

Data Analysis

Excel Proficiency

Automation

Education

Bachelor's Degree

Tools

Excel

Tableau

Job description

About the Company

6thStreet.com is an omnichannel fashion & lifestyle destination that offers 1400+ fashion & beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain & Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks & Spencers, Dune London, Charles & Keith, Aldo, Crocs, Birkenstock, Skechers, Levi’s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC’s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online & offline shopping with online browsing & smart fitting rooms.

Overview:

You will own the weekly planning horizon, working directly with category, operations and demand planning team to understand the constraints of the business and build strategic roadmaps that unlocks growth in revenue across all the categories and streamlining the process for long term goals.

Your focus will be collaborating with operations team managing warehouse operations, last mile and first mile efficiency, creating plans to understand capacity trends and path forwards and understanding local trends to forecast and help the marketing and category team to grow the revenue.

Using analytical tools such as excel; tableau dashboards you will review the plans and drive insights transforming complex data into readable and actionable formats for leaderships decision making and other stakeholders.

You will lead key projects working closely with the local brand teams and country manager driving achievement on key goals set for the financial year. While primarily office-based role, this role includes minimal travel to other regions of Saudi Arabia to gain deeper understanding of the customer, operations, and brands and category.

Key Job Responsibilities:

• Develop end-to-end business strategy, customer experience & offering for expansions
• Drive execution of business process improvement and business growth opportunities across multiple global teams and product lines, working closely with business, operations and technical teams
• Identify areas of automation and write the business and functional requirements and then program manage the automation programs interacting with business, operations and technical teams
• Define, measure and present metrics and reports to leadership teams
• Effectively engage with customers to manage and resolve issues.
• Troubleshoot and drive resolutions with Product teams

Preferred Qualification:

• 3+ Years of experience in e-commerce/retail industry,
• 3+ Years of driving process improvement experience, driving automation and standardization
• Experience in internal and external stakeholder management,
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• English and Arabic fluency