We are looking for an outcome focussed Technical Program Manager to work directly with the CTO in leading the execution of complex, cross-functional initiatives within the technology organization. This role will be responsible for managing end-to-end delivery of programs, aligning stakeholders, and ensuring progress across multiple workstreams. The ideal candidate will have:
- A strong background in technical program management.
- Familiarity in working within a high-volume online transactional environment.
- Exceptional coordination skills and be familiar working within a product and platform orientated environment.
- Strong stakeholder management skills, both internal and external (clients).
- The ability to drive clarity and outcomes in dynamic environments as well as tracking the benefits.
- Strong financial control and governance.
Key Responsibilities:
- Own the planning, execution, and delivery of large-scale technical programs across engineering, product, and operations teams.
- Translate high-level strategies into actionable program plans with clear milestones, owners, and deliverables.
- Identify, track, and mitigate risks and issues across all projects under your umbrella.
- Ensure effective communication across teams, surfacing key decisions, blockers, and timelines to the right stakeholders.
- Establish and maintain program dashboards, reporting frameworks, and operating rhythms to provide full visibility on execution.
- Facilitate resource allocation, dependency mapping, and conflict resolution across concurrent initiatives.
- Continuously improve program delivery processes to boost team efficiency and alignment.
- Ensure programs are aligned with the company’s strategic objectives by supporting the technology leadership team in setting priorities, tracking progress, and maintaining focus on outcomes over day-to-day distractions.
Desired Candidate Profile:
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field. MBA or PMP.
- Experience in one or more of the technical roles that make up the Tech Team, such as engineering, QA, product management, BA is highly desirable.
- 5+ years of program management experience in a fast-paced, tech-driven environment.
- Proven track record of delivering complex projects involving multiple teams and stakeholders.
- Strong analytical, organizational, and communication skills.
- Ability to influence without authority and drive alignment in cross-functional settings.
- Familiarity with software development life cycles, agile methodologies, and technical concepts.
- Experience with tools like Jira, Confluence or similar PM platforms.