Program Coordinator, Corporate Masters (Riyadh)

ie University; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

Join a dynamic team at a transformative educational institution as a Program Coordinator in Riyadh. This role involves managing relationships with corporate students and faculty, ensuring a world-class experience through effective communication and logistical support. With a focus on project management and customer care, you'll play a key role in enhancing the educational journey for students. This position offers a unique opportunity to contribute to innovative education while working in an international environment. If you're passionate about making a difference in education, this is the perfect opportunity for you.

Qualifications

• Master's degree preferred; Bachelor's required with 3+ years of experience.
• Advanced English proficiency is a must; Spanish is a plus.

Responsibilities

• Manage daily interactions with corporate students and professors.
• Coordinate logistics and support for Corporate Masters programs.
• Ensure smooth communication and administrative operations.

Skills

Project Management

Customer Management

Communication Skills

Problem Solving

Empathy

Education

Master's Degree

Bachelor's Degree

Job description

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University Corporate Masters is looking for a Program Coordinator in Riyadh to join its team!

The Program Coordinator will be responsible for the delivery and day-to-day management of projects and activities relating to IE’s Corporate Masters. This comprises serving as the key interface between students, professors and multiple IE departments; coordinating a variety of tasks and program components, managing communication flows; implementing guidelines and policies; supporting program logistics and operations and supporting faculty members to ensure a world-class Corporate Masters experience for our corporate students in Riyadh.

Why IE University?

With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.

Our Purpose

At IE University, we foster positive change through education, research, and innovation. As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.

Our People

At IE we are:

• People-driven
• Change Builders
• Autonomy Enthusiasts
• Communication Enthusiasts
• Knowledge Champions

We are looking for a person to join a full-time position in Madrid.

Responsibilities

Your role as Program Coordinator will involve:

Interaction with Students:

• Meet with corporate students in order to solve issues, offer advice, and/or give support with empathy, sensitivity and a professional customer-oriented approach, on a daily basis.
• Co-manage the relationship with class representatives together with other team members.
• Support corporate students facing academic difficulties or overall challenges within the programs.
• Manage (written and oral) communications with corporate students, including all written regular communications and information points; presentations and information sessions; etc.
• Using corporate student feedback, identify ways to improve their experience with IE.

Interaction with Professors and other departments:

• Liaise with professors to communicate specific corporate student or group situations, request feedback, ensure timely submission of grades, syllabi, etc. and provide ongoing support to faculty members and teaching staff.
• Collaborate with other IE Departments – such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar’s Office, Maintenance Dept., International Mobility Office, etc. – in order to ensure a successful student experience.

Internal Development:

• Offer support with the delivery of the Corporate Masters.
• Attend to all administrative and logistical duties to ensure a smooth running of the department.
• Assist participants and faculty before, during and after the program.
• Offer support to program managers/ admissions with sales related duties.
• Represent IE at promotional events (master classes, fairs, etc.).
• Attend to all administrative duties to ensure a smooth running of the commercial activities.
• Participation in the management of onboarding processes, as well as daily interaction with participants and faculty.
• Representing IE XL in face-to-face events on campus and outside.
• Daily commercial activity and attention to participants.
• Helping with event organization. Take responsibility for corporate special program components, areas, initiatives and projects.
• Operational management of the annual budget.

Qualifications

To thrive in this role, you should have:

• A Master’s Degree is strongly preferred. A Minimum of Bachelor's Degree is required.
• Advanced proficiency in English is a must with substantial professional experience in English; Spanish is a plus.
• A minimum of 3 years of professional experience is required.
• International experience is strongly preferred.
• Strong project management capabilities.
• The candidate will demonstrate solid customer management skills, ability to work under pressure, and high level of accountability.
• Experience in multi-stakeholder environments, as well as excellent communication skills and a strong customer orientation, are essential.
• Experience in global management education, or working with business schools, is a plus.
• Candidates must possess a valid EU work permit.
• Based in Riyadh. Work remotely or from the client's facilities as required.
• Flexibility to travel occasionally to other KSA regions, Spain or other countries.

It’s time to bring your best and make your mark. Now the choice is yours!

If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at IE University.