Professional Services Associate - Graduate Program

NetApp, Inc.; Riyadh; Hybrid; SAR 200,000 - 300,000; Full time

Job summary

A leading tech company seeks enthusiastic graduates for an entry-level role in technology solutions. This position will involve consulting, project management, and customer interaction. Applicants must have graduated or will graduate by February 2026 with a degree in IT or Engineering, and be fluent in English and Arabic. Training will take place in the USA, followed by on-the-job training in Saudi Arabia.

Benefits

Health, dental, and vision plans

Educational assistance

Volunteer time off program

Qualifications

• Must have graduated within the past 24 months or will graduate by February 2026.
• Fluent in English & Arabic (C1-C2 level).
• Saudi Arabia national.

Responsibilities

• Assist in completing post-sales hardware and software installations.
• Coordinate with customers, Sales teams, and other staff.
• Review and prepare for upcoming job task assignments.

Skills

Interpersonal skills

Negotiation skills

Organizational skills

IP Networks knowledge

Education

Bachelor or Master degree in IT or Engineering

Job description

About the S3 Academy Program

As a company committed to developing our future workforce, we created a program that enables our University Graduate Hires to fast track their careers through classroom and on-the-job training and clear benchmarks

At the start of the program we will fly you to the United States to take part in our robust 90-day training program based in Raleigh Durham NC from February 2026 until April 2026. USA facilitiesdesigned for entry-level talent. During this training, Academy Participants gain the foundational knowledge needed to have a basic understanding of the Storage Industry, NetApp, and products and solutions. Additionally, they effectively develop transferable soft skills that will allow them to excel within the organization and in their long-term careers

You will experience an exciting 3 months with Graduate peers from all over the world. Afterwards you will return to Saudi Arabia to start the on the job portion of your training.

Job summary

In this entry level role, you will help to develop and deliver technology solutions through consulting project activities and will accomplish project management activities including interaction with the company, client managers and cost/schedule monitoring

You will create deep customer satisfaction and product adoption and use this as a springboard to find opportunities to grow business and ensure to upsell the value of your portfolio with the help of the Sales team

You also may participate in sales and proposal presentations in addition to complete ongoing team account activities.

Essential Functions

• Assist in completing post-sales hardware and software installations that have moderate complexity
• Coordinate with customers, Sales teams, and other PS staff in the performance of daily tasks
• Review and prepare for upcoming job task assignments
• Provide documentation on tasks performed
• Follow appropriate escalation guidelines with supervision, as required, during customer engagements

Education

• Must have graduated within the past 24 months or will graduate by February 2026with a Bachelor or Master degree (or equivalent experience) in IT or Engineering related Studies. Other degrees will be considered.
• You are Saudi Arabia national
• You are fluent in English & Arabic (C1-C2 level)
• Good interpersonal, negotiation and organizational skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.
• Knowledge of IP Networks

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.