Product Support Engineer, Jeddah

Product Support Engineer, Jeddah

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This is a position with grade

14

This position reports to

Local/Hub Division Manager

Your role and responsibilities

1. Robot Programming and Integration:
   1. Program and optimize robots for various BIW applications.
   2. Robot integration knowledge with process equipment, PLCs, and other automation systems.
2. Troubleshooting:
   1. Diagnose and resolve issues related to robots.
3. Documentation and Reporting:
   1. Maintain detailed records of programming changes, troubleshooting actions, and system configurations.
   2. Report progress and issues to project managers and other relevant stakeholders.
4. Collaboration:
   1. Work closely with CEER's engineering teams, LB's, and other stakeholders.
   2. Provide technical assistance on robots during installation and production phases.
5. Health & Safety: Apply safety rules, safe practices, and environmental responsibilities.
6. Leadership: Take initiative to learn relevant knowledge, apply it to work, and share with teammates. Maintain a proactive and positive attitude towards customer satisfaction.

Qualifications for the role

• Diploma / Degree / Master in any Engineering field.
• Minimum 10 years of working experience in site management in Automotive Line Builders.
• Excellent business acumen with an entrepreneurial spirit, passionate about robotic automation business.
• Ability to apply soft skills (e.g., communication, marketing skills) at the workplace.

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory