Product Support Engineer, Jeddah

ABB Schweiz AG; Jeddah; On-site; SAR 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Product Support Engineer in Jeddah, where you will play a crucial role in optimizing robotic automation solutions. This position involves programming robots, troubleshooting technical issues, and collaborating with engineering teams to ensure seamless integration. With a strong emphasis on safety and leadership, you will contribute to innovative projects that empower sustainable solutions. If you have a passion for robotics and a solid engineering background, this is your chance to make a significant impact in a dynamic environment.

Qualifications

• 10+ years of experience in site management in Automotive Line Builders.
• Strong knowledge in robotic automation and integration.

Responsibilities

• Program and optimize robots for various applications.
• Diagnose and resolve issues related to robots.
• Maintain detailed records and report to project managers.

Skills

Robot Programming

Troubleshooting

Documentation

Collaboration

Health & Safety

Leadership

Communication Skills

Entrepreneurial Spirit

Education

Diploma in Engineering

Degree in Engineering

Master in Engineering

Job description

Product Support Engineer, Jeddah

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Local/Hub Division Manager

Your role and responsibilities

1. Robot Programming and Integration. a.) Program and optimize robots for various BIW applications. b.) Robot integration knowledge with process equipment, PLCs, and other automation systems.
2. Troubleshooting. a.) Diagnose and resolve issues related to robots.
3. Documentation and Reporting. a.) Maintain detailed records of programming changes, troubleshooting actions, and system configurations. b.) Report progress and issues to project managers and other relevant stakeholders.
4. Collaboration. a.) Work closely with CEER’s engineering teams, LB’s, and other stakeholders. b.) Provide all needed technical assistance on robots during installation and production phases.
5. Health & Safety. Apply safety rules, safe practices, and environmental responsibilities.
6. Leadership. Take initiative to learn related knowledge, apply it to work, and share with teammates. Be proactive and maintain a positive attitude towards customer satisfaction.

Qualifications for the role

• Diploma / Degree / Master in any Engineering field
• Minimum 10 years of working experience in site management in Automotive Line Builders
• Excellent business acumen with an entrepreneurial spirit, passionate about robotic automation business
• Ability to apply soft skills (e.g., communication, marketing skills) at the workplace

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory