Product Engineer (Dammam)

Silah Tamkeen; Saudi Arabia; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player in the oil and gas sector is seeking a Technical Support Specialist to join their dynamic team. This role involves addressing complex customer challenges, contributing to product development, and collaborating with various departments to integrate new technologies. The ideal candidate will have a strong background in downhole completion and multi-stage fracturing tools, with excellent communication skills to liaise effectively with internal teams and global clients. If you are passionate about innovation and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 5+ years experience in completion tools and multistage fracturing systems.
• STEM degree or equivalent technical experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Manage new product development projects and execute tasks with urgency.
• Create technical documentation and present innovative solutions.
• Provide applications support and ensure products fit for well conditions.

Skills

Downhole Completion

Multi-Stage Fracturing Tools

Project Management

Technical Documentation

Microsoft Office

Communication Skills

Education

STEM Degree in Petroleum Technology

Mechanical Engineering

Mathematics and Physics

Tools

Microsoft Word

Microsoft Excel

Job description

Our client, a global oil and gas company, specializes in designing and manufacturing well completion technology for frac operations. We are seeking a Technical Support Specialist to join their team.

The ideal candidate will have a strong background in downhole completion and multi-stage fracturing tools, with a foundation in field operations, completion tool design, and applications support. Effective communication within our client's organization and with their global clients is essential.

In this role, you will address complex customer challenges, contribute to product development, and collaborate with R&D, Sales, and Operations to integrate new technologies and best practices.

Responsibilities

• Work and communicate closely within the Technical Services department and collaborate on various product line technical related tasks and execute with urgency.
• Manage projects related to new product development and existing product lines through EDR's (Engineering Development Requests) and drive accountability within different groups of the company to complete tasks within a timely manner.
• Create product line test plans when required and participate in the execution of the testing and writing of reports.
• Present innovative approaches, ideas, and solutions for continual improvement of products internally and externally.
• Create technical related documentation including CAR's (Corrective Action Reports), case studies, technical presentations, technical data pages, Product installation workbooks, brochures and marketing material.
• Prepare technical papers on the technology and present at conferences.
• Travel to field locations when requested for product installations, testing, data collection and provide technical support training to operations team.
• Provide applications support by ensuring products are fit for purpose for well conditions intended for use. This will include reviewing well designs, creating tubing movement calculations, performing mathematical calculations and reviewing against product technical capabilities.
• Support sales team on bid packages with technical requirements and requested technical data.
• Carry out work assignments to the highest quality level.
• Travel globally when required to support.
• Be familiar with company products, policies, and procedures.
• Accountable for performing duties in a safe manner and wearing appropriate PPE.
• Performing other duties as directed by Director of Technical Services.

Qualifications

• STEM Degree related to petroleum tech, mechanical engineering, mathematics and physics or equivalent combination of High School diploma and technical experience preferred.
• Minimum of 5 years experience in completion tools. Experience with multistage fracturing systems preferred.
• Ability to read, write, and speak the English language fluently.
• Experience with downhole completion, wellbore construction and multi-stage fracturing tools.
• Ability to perform basic computer skills, including strong proficiency in Microsoft Office including Microsoft Word and Excel.
• Ability to successfully manage multiple tasks and timelines in a fast-paced environment.
• Ability to liaise professionally with team members and system users.
• Ability to maintain the highest standard of personal conduct in performing all duties.
• Ability to perform assigned tasks with moderate supervision.
• Strong verbal and written communication skills.
• Excellent interpersonal and presentation skills.
• On call availability 24/7.
• Cognitive skills to include the ability to learn, to process thoughts and apply knowledge, to analyze and reason, and to evaluate and make appropriate decisions to achieve business goals and solve problems.