To work under the direction of the Department Manager and be responsible for completing all tasks assigned by the Manager. The role could be in any operation-related department.
Responsibilities / Accountabilities & Authority:
- Support operation-related departments such as logistics, production, procurement, and warehouse with various administrative tasks.
- Responsible for submitting and retrieving records as per project requirements.
- Follow up with department heads to ensure necessary documents are ready on time.
- Coordinate with department heads for smooth internal communication and setting priorities.
- Coordinate with the client team for managing project-specific document transmittals.
- Gather and analyze feedback from customers and project users to assess satisfaction and success.
- Onboard new hires by arranging their seating, providing company gear, and setting up hardware in collaboration with Human Resources.
- Perform basic bookkeeping and update the accounting system.
- Assist in managing vendor relationships.
- Manage multiple priorities effectively in a fast-paced environment.
- Be flexible and available to work overtime as needed to support team and business needs.
- Follow all safety, health, and environmental protocols.
- Participate in internal audits according to API Q1 & ISO 9001 standards.
- Perform other duties as assigned.
Skills & Experience Required:
- College education or diploma in Supply Chain.
- Proficiency in reading, writing, and speaking English, with related arithmetic skills.
- Proficient in computer skills, especially Microsoft Word, Excel, and related applications.
- At least 2 years of experience in document control within a manufacturing environment.
Strategic:
- Ability to understand, evaluate, and apply technical information.
- Understanding of business needs and drivers.
- Anticipate the impact of change and adapt to challenges, accepting risk and uncertainty.
Operational:
- Ability to understand and analyze complex systems and workflows.
Confidence:
- Responsible and dependable in challenging situations.
- Willing to engage in disputes to resolve issues fairly.
Energy:
- Motivated by challenges and opportunities.
Organizational:
- Aware of organizational culture and politics, and adapt personal style accordingly.
Personal and Interpersonal:
- Strong customer focus (internal and external).
- Consistently adheres to work instructions and procedures, expecting others to do the same.