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Role Summary
The Principal Services Architect (PSA) is a senior customer-facing expert responsible for driving strategic, architecture-led engagements in SAP’s CoE-led delivery model. This role focuses on delivering enterprise-wide transformation through Logistics domain mastery across S / 4HANA and the broader SAP Intelligent Enterprise. The PSA serves as both a strategic advisor and architecture owner— shaping transformation scope, mapping business requirements to technical solutions , and orchestrating execution with precision. This includes full accountability for project scoping, effort estimation, and Statement of Work (SoW) ownership .
Primary Responsibilities
Architecture Leadership
- Lead the logistics architecture strategy and design across large-scale SAP transformation programs, with a focus on S / 4HANA.
- Design and validate end-to-end architectures for hybrid, multi-cloud, or on-premise landscapes.
- Ensure alignment of logistics solutions with SAP reference architectures, best practices, and industry requirements.
- Provide governance and quality assurance across the delivery lifecycle to secure solution integrity.
Scoping, Estimation & SoW Development
Own the creation of Statements of Work (SoW) for Logistics-focused engagements, ensuring clear deliverables, assumptions, and success metrics.Scope SAP projects from discovery through realization , aligning architectural designs with commercial constructs and delivery feasibility.Perform effort estimation , resource modeling, and risk profiling to guide bid management and service contracting.Collaborate with Sales, Pre-Sales, and Delivery Managers to secure project sign-off and alignment with CoE standards.Strategic Customer Engagement
Translate business objectives into solution blueprints by mapping business requirements to technical designs with clarity and precision.Advise executive stakeholders on supply chain digitization, logistics optimization, and architecture modernization.Drive customer engagement from discovery to realization phases, embedding Logistics architecture strategy into business transformation.Articulate value-based architecture roadmaps aligned with SAP’s Intelligent Enterprise vision.Delivery Excellence & Reuse Enablement
Guide delivery teams and CoE consultants on architecture standards and reuse of proven Logistics patterns and accelerators.Support delivery assurance, mitigate design risks, and mentor junior architects.Partner with account and delivery leadership to accelerate time-to-value and customer satisfaction.Innovation, Escalation, and Advisory
Embed intelligent automation, SAP BTP, and AI / ML capabilities into Logistics processes (e.g., predictive MRP, real-time inventory visibility).Act as the design authority in escalated engagements or turnaround scenarios.Lead logistics-specific design decisions in complex programs and co-innovation initiatives.Experience Requirements
10+ years of experience in customer-facing roles (Program Manager, Architect, etc.) with strong focus on Logistics processes and architecture.10+ years in SAP process implementation , including at least 6 full-cycle implementations covering Logistics topics.Proven track record of shaping complex transformation engagements through architecture, scoping, and solution framing.Demonstrated experience developing SoWs and delivering high-quality, on-time programs.Technical & Functional Expertise
Deep functional and architectural knowledge of SAP Logistics modules , especially :MM (Materials Management)SD (Sales & Distribution)PP (Production Planning)PM (Plant Maintenance)EWM (Extended Warehouse Management)TM (Transportation Management)Integration with FICO and Project SystemsStrong command of SAP Best Practices , deployment methodologies, and fit-to-standard design.Working knowledge of SAP BTP , extensibility approaches, and cloud-native logistics innovations.Architectural Focus Areas
SAP S / 4HANA Logistics and Supply Chain ArchitectureHybrid Deployment Models (On-Premise, Cloud, RISE)SoW Ownership, Project Scoping, and EstimationBusiness Requirement Mapping to Solution DesignBTP-Enabled Logistics Extensions & IntegrationsEmbedded Analytics, IoT, and Automation in LogisticsArchitecture Governance & Delivery AssuranceKey Competencies
Logistics Process Design and Integration LeadershipSolution Scoping and Statement of Work CreationArchitecture Modeling and Scenario PlanningBusiness-to-Technical Requirement MappingExecutive Communication and C-Level AdvisoryStrategic Opportunity Development and Solution FramingLanguage Requirements
English : FluentOther Languages : Fluency in Arabic is highly preferredEducation Requirements
Bachelor’s or Master’s degree in Engineering, Logistics, Computer Science, or equivalent fieldsEquivalent work experience in logistics transformation and SAP solution architecture consideredProfessional Training & Certification
Required :SAP Solution Certification in Logistics (e.g., MM, SD, PP, or EWM)External architecture certification (e.g., TOGAF , SAP Professional Architect – P_EA_1 )Preferred :One SAP product certification in Logistics is highly recommendedWork Mode
Hybrid role with travel to strategic customer sites in MENA region. Ability to support high-touch customer programs is required.Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.