Presales Consultant

01 Systems; Riyadh; On-site; USD 48,000 - 70,000; Full time

Job summary

A technology company is seeking a Presales Consultant to assist the sales team in driving revenue. The role involves delivering compelling product demonstrations, gathering customer requirements, and providing technical support throughout the sales process. Ideal candidates hold a degree in Computer Science and possess strong analytical and communication skills. Experience in the banking industry and fluency in Arabic is a plus.

Qualifications

• 4+ years of experience assisting enterprise customers.
• Experience in product demos and presentations.
• Fluency in Arabic is a plus.

Responsibilities

• Support sales efforts with in-depth product knowledge.
• Deliver presentations and technical proposals.
• Gather and document customer requirements.

Skills

Analytical Skills

Problem Solving

Communication

Independent Thinking

Education

Bachelor degree in Computer Science

Tools

Microsoft Office

.NET

SQL

Job description

You will be responsible for assisting the overall Sales team in driving revenue by helping to qualify accounts; answering requests for information (RFIs) and requests for proposals (RFPs); preparing and delivering solution-based product presentations and demonstrations to prospective customers from C-Level to end-users; and executing on customer proof of concepts (POCs).

Duties and Responsibilities

• Support sales efforts with in-depth product and business knowledge.
• Deliver presentations and product demonstrations to both technical and non-technical customers.
• Gather, analyze and document customers' requirements and uncover details of business problems that prospects have.
• Complete the business analysis and technical component of a sales proposal with case studies and facts.
• Respond to RFI's and RFP's and prepare the appropriate technical proposals.
• Answer technical questions about the solutions and related infrastructure.
• This is a customer facing position and you may be required to work at customer site for prolonged periods or permanently. You must be able to travel minimum 25% - 75% of the time as required, without restriction.
• Provide customers with follow-up consulting and general assistance in areas of expertise.
• Attend internal project meetings and provide status on progress of activities and deliverables.
• Work on special projects to help increase efficiencies across our technical implementations.
• Act as a Trusted Advisor for the customers and communicate enhancement requests back to the product team.
• Participate in system training and learn all aspects of system functionality.

Desired Candidate Profile

Qualifications

• Bachelor degree in Computer Science, Computer Engineering, or equivalent.
• 4+ years of experience with large enterprise customers in a similar role.
• Experience in developing and delivering effective presentations and product demonstrations.
• Excellent analytical skills with the ability to recognize the pain and requirements of the customers.
• Strong problem solving skills including an ability to think independently when faced with challenging questions.
• Proven experience in managing the bid or proposal process including responding to RFI's and RFP's.
• Strong interpersonal and communication skills, written & verbal.
• Tracking, documenting and communicating project status, issues, risks and decisions to project stakeholders on the status of all deliverables and work accomplished.
• Proficient in Microsoft Office products (Outlook, Word, Excel, PowerPoint).

Preferred Experience:

• 2+ years of experience in the banking/financial industry applications in particular.
• 2+ years of experience in .NET web applications with MS SQL, Oracle or DB2 databases.
• 2+ years of experience in BPM/Workflow or Archiving/DMS/ECM solutions in any industry.
• 2+ years of experience in working with remote teams / resources.

Must Have Skills:

• Fluency in Arabic language is a plus.
• Demonstrated ability to analyze requirements and understand the technology implications of the requirements to make independent decisions quickly and effectively.
• Demonstrated ability to work independently and collaboratively with colleagues, customers and partners.
• Excellent communication skills, organizational skills, prioritization skills, documentation skills, problem-solving and analytical skills.
• Must be a self-motivated person with a drive for continuous learning and improvement.

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