Pre-Sales Engineer

Midis Group; Riyadh; On-site; SAR 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a Pre-Sales Engineer to join their dynamic team. This role involves collaborating with the Sales team to implement account penetration strategies and providing technical expertise on solutions design. You will build strong relationships with partners and customers, manage proof of concepts, and ensure seamless integration of products within client environments. If you have a passion for technology and a knack for problem-solving, this opportunity offers a platform to drive impactful initiatives in a supportive and innovative atmosphere.

Qualifications

• 3+ years of experience in technical solutions design and pre-sales support.
• Strong knowledge in endpoint OS management and security protocols.

Responsibilities

• Advise Sales team on technical issues and account strategies.
• Manage proof of concepts and technical sales calls.

Skills

Technical Solutions Design

Account Penetration Strategies

Relationship Building

Proof of Concepts (POC)

Endpoint OS & Management

Monitoring & Telemetry

Security & Contextual Access

Education

Bachelor’s degree in Computer Engineering

Bachelor’s degree in Computer Science

Tools

Salesforce.com CRM

Citrix

VMware Horizon

Microsoft AVD

PowerShell

Elastic

Splunk

Kusto

Job description

Job Title

Pre-Sales Engineer

Job Scope

The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.

Main Duties and Responsibilities

• Act as a subject matter expert in technical/solutions design of the company products/services.
• Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets.
• Create specific accounts for product(s), service(s) and sales plans pertaining to the company products/services.
• Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations.
• Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective.
• Build sound relationships with partners and customers in support of sales objectives.
• Lead technical sales calls.
• Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure.
• Complete required pre-sales documentation in a quick and accurate manner.
• Develop content, train and support partners and customers.
• Respond to after-hours support queries during assigned rotations and escalate issues if needed.
• Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.

Position Requirements

Education

Bachelor’s degree in Computer Engineering, Computer Science or any other related field.

Experience

At least 3 years of relevant experience required with the following:

1. Endpoint OS & Management
   Experience with thin client operating systems: configuration, deployment, and maintenance.
   Proficient in Linux-based environments for secure endpoint delivery.
   Familiarity with central management tools for thin clients (e.g., imaging, PXE boot, lockdown tools).
   Deep understanding of Citrix, VMware Horizon, or Microsoft AVD integration with thin clients.
   Capable of designing scalable endpoint architectures in large enterprise or distributed environments.
   Solutions such as: UNICON (eLux + Scout), IGEL OS + UMS, Stratodesk NoTouch, Dell Wyse ThinOS, HP ThinPro, NComputing, 10ZiG OS.
2. Monitoring & Telemetry
   Skilled in deploying and managing Digital Experience Monitoring (DEM) platforms.
   Strong command of Windows internals, performance counters, and telemetry data.
   Proficient in PowerShell, WMI, and log analysis.
   Able to analyze end-user experience across Citrix, AVD, or physical endpoints.
   Experience integrating monitoring tools with data platforms (e.g., Elastic, Splunk, Kusto).
   Solutions such as: UberAgent (by vast limits), ControlUp, Lakeside SysTrack, Nexthink, Alluvio Aternity, Microsoft Endpoint Analytics.
3. Security & Contextual Access
   Experience configuring context-aware access controls in VDI/DaaS environments.
   Familiar with conditional access policies, device posture checks, and identity federation.
   Skilled in Citrix SmartAccess/SmartControl, Intune compliance policies, and Zero Trust design.
   Strong working knowledge of IAM platforms such as Entra ID (Azure AD), Okta, or Workspace ONE.
   Understanding of how to enforce dynamic access policies based on device, network, and location context.
   Solutions such as: deviceTRUST, Citrix SmartAccess/SmartControl, Microsoft Conditional Access (Intune + Entra ID), VMware Workspace ONE Access, Nerdio Manager for Enterprise.