PMO Delivery Director

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit ourstrategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

This opportunity is to be involved in a major mixed-use development, in Riyadh. The programme consists of over 200 projects including cultural and heritage assets, F&B, retail and hotels, commercial buildings and educational facilities.

The PMO delivery director is a pivotal role responsible for overseeing the successful delivery of projects and programs within the project management office (PMO). This individual will ensure that all projects align with organisational objectives, are delivered on time, and meet the established quality standards. The PMO delivery director will drive the strategic direction of the delivery function within the PMO, advise guide and support PMC project managers, and implement best practices to ensure efficient project execution across the portfolio.

This role is typically office-based, with travel to project sites or client locations. The PMO delivery director may be required to work beyond regular office hours to meet project deadlines or address urgent issues.

The PMO delivery director reports to the programme director.

Our values shape the way we consult, and define the people we want to join us on our journey:

Safety first - Going home safe and well:

• You will be a leading advocate of Mace's value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.

• You will possess advanced technical expertise in local health and safety rules and regulations relevant to project portfolio.

• You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

Client focus - Deliver on our promise:

• You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.

• You will be the relationship owner and primary contact for Mace executive team engagement and responsible for ensuring efficient governance to achieve our strategic priorities.

• You will be responsible for key client relationship management and converting the client’s vision into a deliverable onsite plan.

Integrity - Always do the right thing:

• You will have full budgetary oversight and ensure operations are fiscally and ethically viable and meet organisational and legislative compliance obligations.

• You will directly influence long term development of strategy for a function or business unit (BU), creating a sustainable business future.

• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity - For our people to excel:

• You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.

• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub.

• You will provide expert technical advice and leadership support to delivery teams, creating a culture of ownership, promoting roles and responsibilities.

You’ll be responsible for:

• Strategic leadership.

• Working with the existing Mace PMO SLT and key Programme stakeholders to develop and implement the strategic vision for the PMO delivery function in alignment with organisational objectives.

• Review, develop, implement and maintain project management standards, processes, and methodologies.

• Ensure the PMO project delivery function aligns with business objectives and strategic initiatives.

• Facilitate interface workshops across PMC’s and project teams in line with DGCL’s prioritization list.

• Advise on alternative construction techniques, buying strategies and sequencing with a view of improving completion dates or reducing budget.

• Advise in the management of construction related risk across the portfolio including mitigating the impact of threats, enhancing opportunities or resolution of issues in a timely manner.

• Lead the PMO Delivery function, implementing best practices and continuous improvement initiatives across the portfolio.

• Project delivery management.

• Oversee the development of an integrated portfolio baseline (scope, cost and time) and ensure teams manage change in a timely manner to ensure the baseline reflects the scope being delivered.

• Oversee the performance of the portfolio of projects, providing performance insights to ensure they are delivered on time, within scope and within budget.

• Monitor project progress and performance, providing guidance and support to project managers.

• Identify and mitigate risks and issues and enhance opportunities impacting project delivery. Identifying improvement opportunities by reviewing the client owned portfolio wide delivery strategy (including design), logistics strategy and handover plan. Identify opportunities for the consistent application of project management methodologies across projects.

• Work with the existing PMO team to prioritize interfaces and drive resolution between projects to derisk the schedule.

• Team leadership and development.

• Mentor and develop a team of PMC’s/project managers and PMO staff. Foster a collaborative and high-performing team environment. Provide regular feedback, coaching and professional development opportunities for team members.

• Stakeholder management.

• Communicate project status, risks, and issues to stakeholders effectively, together with recommendations for performance enhancement.

• Ensure stakeholder expectations are managed and met throughout the project lifecycle.

• Resource management.

• Allocate and manage resources effectively to safeguard successful project delivery.

• Monitor and prioritise resource utilization and capacity planning to optimize project outcomes.

• Ensure the PMO has deployed the necessary tools, systems and resources to support reporting on project delivery.

You’ll need to have:

• A relevant degree qualification in project management.

• Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.

• Proven experience in construction management and delivery with track record of successfully managing and delivering complex project and programmes.

• Strong knowledge of project management methodologies, tools and best practices.

• Professional membership i.e., MRICS or moving towards fellowship or equivalent demonstrable professional development.

• Exceptional communication and interpersonal skills.

You’ll also have:

• Extensive experience in the successful delivery phase of the projects and programmes.

• Deep construction management expertise.

• Strong commercial and financial acumen.

• Leadership and management experience of large, diverse teams.

• Experience of managing relationships with key senior stakeholders.

• Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

Please note: Obtaining a visa in the Kingdom of Saudi Arabia is subject to a criminal record check, qualifications and may encounter age restrictions.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.

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