Player Manager

ESL Gaming; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player in the gaming sector is seeking a dynamic individual to join their Player Manager department. This role involves coordinating with teams and players, ensuring a seamless experience from arrival to departure at events. You will be the key liaison, responsible for building relationships and managing logistics, while also striving to enhance the overall experience for all participants. If you have a passion for esports and possess strong organizational and communication skills, this is an exciting opportunity to make a significant impact in a fast-paced environment.

Qualifications

• Experience in hospitality or event management is essential.
• Strong communication and organizational skills are crucial.

Responsibilities

• Act as the main point of contact for teams and players during events.
• Build and maintain relationships with players and teams.
• Plan and execute player-related topics independently.

Skills

Hospitality Management

Event Management

Communication Skills

Organizational Skills

Interpersonal Skills

Emotional Intelligence

Education

Experience in Hospitality Management or Event Management

Job description

• Work closely with the global and regional EFG teams to align on directives within the Player Manager department.
• Act as the main point of contact for teams & players before, during and after events.
• Build and maintain good relationships with players and teams.
• Provide all necessary information to players and teams as early as possible.
• Gather information and assets from players and teams to distribute to relevant departments.
• Work closely with other departments to book travel, hotels, and other logistics.
• Build schedules in cooperation with other departments for related player and team obligations.
• Deliver an excellent experience outside of the tournament, from arrival until departure.
• Assist players and teams around our events, even in topics not related to the tournament.
• Help and work with partners and internal stakeholders who require access to players.
• Ensure that teams and players fulfill their obligations.
• Plan and execute all player related topics without constant supervision.
• Take care of our task management system and always keep everyone in the loop.
• Strive to improve all player and team related aspects of our events.
• Develop and implement new processes and procedures to assure a flawless workflow.
• Support and sustain our talented pool of freelancers around the world to provide support at our tournaments and events.
• Tackling roadblocks proactively in your daily work and being hands-on with ensuring its resolution, solo, or with the help of colleagues.
• Be involved in hands-on event activity such as getting stuck-in with other EFG employees to help setup and pack down events.

What you need:

• Experience in Hospitality Management, Event Management, or another related field in tech, gaming, sports, or entertainment.
• Service oriented person with a welcoming, open, and friendly attitude.
• Good understanding of the competitive and esports gaming titles, their respective communities, tournament structures and formats.
• Excellent organizational skills, and the ability to carry out several tasks at the same time.
• Demonstrated ability to communicate in the English language, both spoken and written. Additional languages are a plus, but not mandatory.
• Excellent interpersonal skills and ability to build relationships across geography, function, and seniority.
• High level of emotional intelligence, professionalism, diplomacy, and integrity.