Pierre Hermé Venue Manager

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other with respect. Our team members worldwide create memorable experiences for our guests, residents, and partners through a commitment to luxury and genuine care. We believe that providing a world-class employee experience and company culture is key to delivering exceptional guest service.

At Four Seasons, we recognize familiar faces, welcome new ones, and treat everyone with kindness. Whether working, staying, living, or discovering with us, our purpose is to create lasting impressions by genuinely connecting with people and the world around us.

About the Location:
An architectural icon in Saudi Arabia's vibrant capital, the Kingdom Tower hosts the Four Seasons Hotel Riyadh. This redesigned space reflects authentic Saudi heritage and craftsmanship, offering a bespoke experience through personalized service and hospitality.

The Role of the Pierre Herm Venue Manager:
The Pierre Herm Venue Manager ensures the smooth operation of both retail and F&B components. This hybrid role requires expertise in luxury retail and high-end food and beverage management, focusing on guest experience, financial performance, and brand integrity.
You will lead and manage a team of five, overseeing daily operations to uphold the hotel's standards.

Hotel Overview:
Located in the iconic Kingdom Tower, the hotel offers 276 spacious rooms, including 39 suites, with proximity to key business and cultural sites. It features three restaurants with a total seating capacity of 250 and extensive event facilities.

SPA and Wellness:
Our spa offers 8 treatment rooms for men and 1 for women, along with high-end facilities and a fitness center. The dedicated team of 25 colleagues is committed to providing exceptional service.

Knowledge and Skills:

• 3-4 years of experience in luxury retail and/or high-end F&B environments.
• Experience in both hospitality and retail, preferably in patisserie or boutique cafes.
• Strong leadership, operational, and financial skills.
• Exceptional guest engagement and customer service focus.
• Ability to analyze sales trends and drive revenue.
• Excellent communication and training skills for diverse teams.
• Experience with POS, merchandising, and inventory control.
• Fluency in English; French or Arabic is a plus.

What to Expect:
Competitive net salary in a tax-free environment, housing allowance, transportation allowance, 30 days vacation, 10 public holidays, paid home leave tickets, complimentary meals, medical and life insurance, employee assistance program, worldwide room nights, and laundry services for work attire. Opportunities for growth and development are also available.