Pharmacist-الجبيل الصناعية

Nahdi; Al Jubayl; On-site; SAR 40,000 - 60,000; Full time

Job summary

A retail pharmacy in Al Jubayl, Saudi Arabia, seeks a qualified pharmacist to manage store operations, ensure compliance with health and safety standards, and educate customers on medications. This role requires a BSc in Pharmacy and 1-3 years of experience. Strong customer service skills in both English and Arabic are essential for success.

Qualifications

• BSc in Pharmacy is legally required.
• 1-3 years of relevant experience in pharmacy retail.
• Fluent in English and Arabic.

Responsibilities

• Ensure store readiness and monitor compliance with guidelines.
• Process prescriptions and educate customers on medications.
• Supervise retail staff and manage operational tasks.
• Ensure compliance with health and safety standards.

Skills

Pharmacological knowledge

Customer service

Sales skills

Supervisory skills

Education

BSc in Pharmacy

Tools

MS Office Suite

Job description

Store Management :

• Ensure store readiness by monitoring compliance with internal readiness guidelines (. staff readiness – check uniforms, name tags etc.; store readiness – temperature, storage conditions in order to ensure effective daily operations along with professional look & feel at a store level.
• Perform duties in alignment with the Standard Operating Procedures applicable at a store level by taking appropriate actions (. loyalty program registration in order to ensure individual performance is according to the standards

Operations :

Process prescriptions and dispense medication by reviewing and interpreting physician orders, providing consultation on dosage, storage, side effects and drug interaction in order to ensure customers are appropriately informed and educated

Educate customers on proper handling of medical equipment (. glucose meters) designed for home use by providing information and additional sources of reference (. user manual) to ensure safe and appropriate use of equipment

Supervise and provide development opportunities for retail store staff through performance management activities (tracking and monitoring productivity and Individual Key Performance Indicators (KPIs) , corrective actions (when required), regular development conversations, access to formal (. training) and informal (. coaching) development options in order to ensure and maximize performance

Monitor key sales performance targets and customer satisfaction levels at a store level through direct observation, regular reporting in order to ensure sales and customers satisfaction level are achieved

Process payments and reconciliations by handling the cash register an coordinating with the Finance team in order to ensure accuracy of payment process and compliance with commercial legal requirements and internal financial processes

Identify upsell and cross-sell opportunities by consulting with the customer, understanding needs and proposing appropriate products in order to ensure and maximize customer satisfaction and achieve cross sell and upsell targets

Perform and monitor operational and staff related administrative tasks by monitoring work flow, team schedule and attendance, verifying order entries, handling logistics related to stock levels (ordering stocks, returning , performing inventory management actions (. register products in the inventory , managing expenses (. recording, documenting receipts , checking price updates and changes are in place, overseeing promotion execution etc. in order to ensure compliance with the Operational Excellence guidelines (blueprint)

Health & Safety :

Ensure compliance at a store level with the Health & Safety policy & procedures (including safety guidelines) and any other required operational standards through by regular monitoring compliance, checking for updates etc. in order to ensure compliance with local industry legal requirements / standards and internal policies

Dispense and provide advice on over-the-counter / non-prescription medication to treat common illness (. flu, cold by checking symptoms, recommending best course of action (. see a physician) and specific consultation (. dosage, storage in order to ensure customer’s health and safety

Pharmacological Knowledge :

Maintain pharmacological knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies in order to be up to date with the latest information in the industry

Employee duties are not limited only to the above-mentioned Accountabilities; he / she may perform other duties as assigned.

Work Environment

Indoors : 100 %

Outdoors : 0%

Working Days : 6 Working Days

Days off : 1 Day Off

Working Hours : 8 : 00 AM – 6 : 00 PM (1 hour break)

Job Requirements

Education

BSc in Pharmacy (Required by law)

Experience

1 - 3 Years of Experience

Computer Skills

MS Office Suite

Languages

English - Mandatory

Arabic - Mandatory