Personal Service Professionals Jobs in Riyadh (Oct 2025) - Bayt.com

CARE; Riyadh Region; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading healthcare company in Riyadh is seeking an experienced Customer Support Manager to lead teams focused on medical equipment support. The role emphasizes ensuring service excellence, implementing process improvements, and driving customer satisfaction. Ideal candidates will possess strong leadership and technical skills. This is an excellent opportunity for professionals who want to make a significant impact in the healthcare industry.

Qualifications

• Strong leadership skills in a customer support role.
• Technical knowledge in medical equipment support.
• Strategic planning skills for operational efficiency.

Responsibilities

• Lead medical equipment support teams and ensure service excellence.
• Oversee maintenance and service contracts.
• Drive customer satisfaction and implement process improvements.

Job description

Customer Support Manager Job in Riyadh

Seeking an experienced Customer Support Manager in Riyadh to lead medical equipment support teams, ensure service excellence, and drive customer satisfaction. You will oversee maintenance, service contracts, and client relationships while implementing process improvements and ensuring regulatory compliance.

This role demands strong leadership, technical knowledge, and strategic planning skills to support growth and operational efficiency.

A similar role, Customer Success Manager, involves guiding clients through digital adoption of Lean solutions, ensuring smooth collaboration across teams and delivering exceptional outcomes. The position requires strategic planning, stakeholder engagement, and problem-solving, with a focus on driving customer growth and satisfaction.

Another opportunity, Customer Success Manager for SAP Academy, is available for a 10-month program focused on digital transformation and customer engagement. The role involves supporting customer retention, managing key milestones, and leveraging SAP solutions across finance, HR, and supply chain areas. Ideal candidates have 2-3 years of customer support experience, strong business acumen, and proficiency in English.