People Relations Manager \ Lead

Al-Dabbagh Group Holding Company; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in Jeddah is looking for a People Relations Manager to foster a positive workplace for over 5,000 employees. This role encompasses managing employee relations, ensuring compliance with labor laws, and implementing employee engagement initiatives, requiring extensive HR experience and strong analytical skills.

Benefits

Multinational culture

Professional development opportunities

Competitive compensation package

Health & Life Insurance plan

22 annual leave + local public holidays

Qualifications

• 7-10 years of experience in employee relations or HR management.
• Strong understanding of Saudi labor laws and workplace regulations.
• Experience with analytics and case tracking systems.

Responsibilities

• Manage complex employee relations cases and resolve workplace conflicts.
• Develop and maintain analytics tools to improve employee relations practices.
• Deliver training on conflict resolution and workplace conduct.

Skills

Conflict resolution

Analytical skills

Interpersonal skills

Communication (English & Arabic)

Education

Bachelor's degree in Human Resources

Master's degree (preferred)

Certification in HR

Job description

The People Relations Manager plays a critical role in fostering a positive workplace environment for a large organization of 5,000+ employees. The role reports to the People & Culture Department, and involves managing complex employee relations cases, resolving workplace conflicts, and ensuring full compliance with Saudi labor laws. This position partners with leadership and People & Culture (HR) teams, to promote fair treatment, open communication, and a culture of accountability while leveraging analytics and reporting to drive continuous improvement.

• Lead investigations into employee complaints, grievances, misconduct, and policy violations, ensuring processes comply with Saudi labor laws and internal policies.
• Serve as a trusted advisor to managers and colleagues on employee rights, workplace policies, and performance management.
• Mediate and resolve complex workplace conflicts in culturally diverse environments while maintaining professionalism and neutrality.
• Develop and maintain analytics tools and case tracking systems to identify trends, generate insights, and improve employee relations practices.
• Design and implement employee surveys to assess workplace culture, engagement, and areas for improvement.
• Prepare comprehensive reports and dashboards on employee relations metrics, case outcomes, and compliance status to inform leadership decisions.
• Develop and update policies and procedures related to the organization’s Code of Conduct, ensuring alignment with best practices and legal requirements.
• Deliver training to colleagues and management, on topics such as conflict resolution, compliance, and workplace conduct.
• Ensure compliance with Saudi labor laws, when advising on recommendations for disciplinary action.
• Collaborate with People and Culture team members and leadership, to address systemic employee relations challenges and recommend proactive solutions.

WE DREAM – This is what we dream of:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred)
• Experience: Minimum of 7–10 years of progressive experience in employee relations, HR management, or conflict resolution, preferably in organizations with 5,000+ human capital or complex structures
• Certification in HR, such as SHRM-CP/SHRM-SCP or PHR/SPHR
• Demonstrated ability to handle high-volume, complex employee relations cases with a structured and analytical approach
• Strong understanding of Saudi labor laws, workplace regulations and compliance frameworks
• Expertise in designing and implementing analytics, case tracking systems, surveys, and reports to drive actionable insights
• Proven experience in policy development, particularly related to Codes of Conduct and workplace ethics
• Strong interpersonal, analytical, and conflict resolution skills with the ability to navigate cultural sensitivities
• Ability to handle sensitive matters with discretion and maintain confidentiality
• Experience working in large, multinational organizations within the KSA or the GCC region
• English & Arabic language – Proficiency level (spoken and written)
• Live our Values – Respect, Teamwork, Passion, Forward Thinking and Integrity

We CARE – What you can expect:

• Multinational culture
• Engaging and dynamic work environment
• A highly motivated team
• A modern workplace in the heart of Jeddah
• Personal and professional development opportunities
• Competitive compensation package | 22 working days annual leave + local public holidays | Appealing Health & Life Insurance plan
• We aim to be a great place to work, where our colleagues feel valued, have equal opportunities and benefit from pay equity

We DARE – YOU to apply:

• Applications from all individuals is encouraged regardless of gender
• Applications accepted from local hires ONLY

Please note, applications must be made using a valid email address belonging to an ADG associated company.